wplms-coauthors-plus didn't work

Home Forums Legacy Support Support queries Setup issues wplms-coauthors-plus didn't work

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #239983
    kamhang
    Participant
    Hi, i installed wplms-coauthors-plus from https://wordpress.org/plugins/wplms-coauthors-plus/ but it didn't work, nothing change in the dropdown menu of the author my wordpress v.5.3.2
    #240064
    Veronica
    Moderator
    hi, please refer this video once:https://www.youtube.com/watch?v=Zaw277pvaig perform all steps one by one carefully then let us know the result.  
    #240117
    kamhang
    Participant
    Hi, I saw this video before. Besides, I reset the DB and then installed wplms co-author plus again, it still  only shows a drop down menu, https://snipboard.io/9FCPRG.jpg When i installed https://wordpress.org/plugins/co-authors-plus/ it works but didn't show two authors in the frontend.
    #240242
    Veronica
    Moderator

    Hello,

    please share some screenshots of the steps you are following so that i can replicate the issue for better understanding. once i receive any feedback from you i will start troubleshooting in this matter.

    i will also need your wp-admin url and credentials in a private reply to check the scenario.


    Tip: For better support always share a screenshot:

    Please provide the proper screenshot, use https://prnt.sc/ to upload and share url of the screenshot.

    If you want to send us a video of the issue, use https://screencast-o-matic.com/ to upload and share URL of the video.

    #240293
    kamhang
    Participant
    Hi, I fixed it. i need to install Co-Authors Plus and WPLMS CoAuthors Plus both, then it works
    #240298
    Veronica
    Moderator
    oh, dear! it's the basic just like ABC that for the integration of Co-Authors plugin with WPLMS you need to install the WPLMS Co-Authors! well as now it is solved. closing this ticket.
Viewing 6 posts - 1 through 6 (of 6 total)
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