Permalinks white page

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Viewing 15 posts - 1 through 15 (of 17 total)
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  • #242485
    dianaw84
    Spectator
    Hi, I have a simple question, not an issue with WPLMS. In the last week, some pages of my site and within the courses cannot be accessed (white page or 404 error) and then updating the permalinks everything works again, but unfortunately after a few days the problem arises again. I know it's not a WPLMS problem, I read the topic https://wplms.io/support/forums/topic/permalinks-error-404/ but I didn't update any plugin, theme or Wordpress. I haven't cache plugin in the site, but in the hosting yes. I would ask, if you know, if also cache on server can generate this issue or if the hosting is down of resources. Which is your opinion? Thank you for help.
    #242567
    logan
    Member
    here is the well-detailed information: https://fancythemes.com/fix-broken-permalinks-wordpress/
    #261229
    dianaw84
    Spectator
    Hi, this is an old topic. I followed the tips on your link, but I noticed a strange thing: this problem appears exactly every 21 days. If I clean htaccess file or update permalinks, all returns to works. But I can't solve definitively this problem. I would ask you if, in your opinion, this could be a problem connected on server configuration. Thanks a lot
    #261545
    Veronica
    Moderator
    hi @dianaw, this can't be happen unless and until any third party plugin conflicting with the htaccess file
    #262814
    dianaw84
    Spectator
    Hi Veronica, I noticed that when this problem occurs, on htaccess file there are these strings:

    BEGIN cPanel-generated php ini directives, do not edit

    Manual editing of this file may result in unexpected behavior.

    To make changes to this file, use the cPanel MultiPHP INI Editor (Home >> Software >> MultiPHP INI Editor)

    For more information, read our documentation (https://go.cpanel.net/EA4ModifyINI)

    <IfModule php7_module> php_flag display_errors Off php_value max_execution_time 300 php_value max_input_time 600 php_value max_input_vars 100000 php_value memory_limit 1536M php_value post_max_size 256M php_value session.gc_maxlifetime 1440 php_value session.save_path "/var/cpanel/php/sessions/ea-php71" php_value upload_max_filesize 256M php_flag zlib.output_compression Off </IfModule> <IfModule lsapi_module> php_flag display_errors Off php_value max_execution_time 300 php_value max_input_time 600 php_value max_input_vars 100000 php_value memory_limit 1536M php_value post_max_size 256M php_value session.gc_maxlifetime 1440 php_value session.save_path "/var/cpanel/php/sessions/ea-php71" php_value upload_max_filesize 256M php_flag zlib.output_compression Off </IfModule>

    END cPanel-generated php ini directives, do not edit

    php -- BEGIN cPanel-generated handler, do not edit

    Set the “ea-php71” package as the default “PHP” programming language.

    <IfModule mime_module> AddHandler application/x-httpd-ea-php71___lsphp .php .php7 .phtml </IfModule>

    php -- END cPanel-generated handler, do not edit

    I think they are generated by the server. If I updates permalinks or clean file htaccess, returning on Wordpress basic configuration:

    BEGIN WordPress

    <IfModule mod_rewrite.c> RewriteEngine On RewriteBase / RewriteRule ^index.php$ - [L] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule . /index.php [L] </IfModule>

    END WordPress

    When this problem occurs, course status page always becames white. Do you think there may be a conflict between Wplms and the file htaccess?
    #263337
    Anshuman Sahu
    Keymaster
    This reply has been marked as private.
    #263749
    dianaw84
    Spectator
    This reply has been marked as private.
    #264073
    Anshuman Sahu
    Keymaster
    I checked right now the course status page is working fine . Its a third party plugin which is causing this issue something is flushing your permalinks . Mostly its done by the security or either seo plugins . Please try deactivating such plugin and check this issue again .
    #264101
    dianaw84
    Spectator
    Thank you very much, I haven't any security plugin, but for SEO I have installed All in one Seo. I'll try to deactivate it and I'll see if white page returns. Otherwise, could be some like server caching or some server settings that could cause this problem (if disabling All in one seo the problem persists)? If I count three weeks since it last occurred, it should happen again on June 3rd.
    #264331
    Anshuman Sahu
    Keymaster
     All in one Seo plugin works fine but I have not tested it since 4 months back .  Last time I checked it was working well without flushing any permalinks whereas the Yoast seo was flushing the permalinks.   Please also check if there is any server setting that could flush the permalinks in your site Or that could write .htaccess file  ?  
    #264837
    dianaw84
    Spectator
    This reply has been marked as private.
    #264842
    dianaw84
    Spectator
    This reply has been marked as private.
    #265123
    Veronica
    Moderator

    hi,

    It's just a notice. You do not need to worry about this. please disable PHP debug option.

    go to files -> look for wp-config.php -> open then look for WP_DEBUG and make it false.

    Like this: define( 'WP_DEBUG', false );

    Notices are nothing to worry about. it has nothing to do with the actual functionality. but if you are saying this i will have a look on this please share page url & credentials in a private reply.

    What are PHP Notices?
    PHP notices are the least important. As stated on the official PHP website, you will see PHP notices when:

    the script encountered something that could indicate an error, but could also happen in the normal course of running a script.

    Refer: https://www.ostraining.com/blog/wordpress/warnings/.

    Please simply disable the wp_debug :

    https://codex.wordpress.org/WP_DEBUG

    there is only one warning that need the concern so provide your cpanel details we will take a look
    #265399
    dianaw84
    Spectator
    This reply has been marked as private.
    #265736
    Veronica
    Moderator
    This reply has been marked as private.
Viewing 15 posts - 1 through 15 (of 17 total)
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