Appointment, slots after 6:00 pm

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Viewing 15 posts - 1 through 15 (of 50 total)
  • Author
    Posts
  • #263357
    Otto Aquino
    Participant
    I am Following the rigth steps to configure the Schedule Calendar and General config, while I set date and save, I get the ID of my new schedule, then I set the Time, and here is the problem.  It let me set the range draging the mouse, I set for exaple from 3:00 pm to 8:00 pm, and It let me doit, I save every Thing but when I Check the student Calendar or from a Student Account, it only show me from 3:00 pm to 6:00 pm,  allways.  I made a lot of tryies and allways it Cut the set time to 6:00 Can you help me please. https://prnt.sc/soupwg https://prnt.sc/sourwm https://prnt.sc/souso4 https://prnt.sc/southf https://prnt.sc/souu1f  
    #263600
    Diana
    Participant
    That's strange because the student calendar will show whatever is saved in the schedule Can I check this on your site? Please do share your site URL with admin credentials in a private reply I will share a screen recording as well for you
    #263774
    Otto Aquino
    Participant
    This reply has been marked as private.
    #263902
    Otto Aquino
    Participant
    This reply has been marked as private.
    #263917
    Otto Aquino
    Participant
    This reply has been marked as private.
    #264000
    Diana
    Participant
    This reply has been marked as private.
    #264144
    Otto Aquino
    Participant
    This reply has been marked as private.
    #264425
    Diana
    Participant
    This reply has been marked as private.
    #264916
    Otto Aquino
    Participant
    Please check your code, check Database, I dont know what else you can check, becouse the process doesnt work for me, check if you are taking some local settings, for example the time zone, my general configure and the appointment configure. take the schedules I made and check if in the database are the registers saved and is something that dont show the slot. please help me, I need this error fixed. I add some images that is strange in the label of the time check it please. https://snipboard.io/pe5DUs.jpg https://snipboard.io/GBlQL1.jpg https://snipboard.io/R5IL8p.jpg https://snipboard.io/bKzHoD.jpg https://snipboard.io/HdRWj3.jpg      
    #265137
    Diana
    Participant
    This reply has been marked as private.
    #265194
    Otto Aquino
    Participant
    Ok, But what about the issue I reported? I mentioned that because I looking for solutions, please help me, did you check the data? your code?  AS I can see your video, You see my video too, and the issue is there, please help me and give me a solution.
    #265501
    Diana
    Participant
    This reply has been marked as private.
    #265544
    Otto Aquino
    Participant
    I understand, however I also showed you in the step by step video that the plugin is failing me and I need you to investigate please. The first time I installed it was through trial, then I bought it and activated it, I don't know if that has anything to do with it, can you try uninstalling the plugin and cleaning everything? I tried it, but when I install it again, the same information appears as if I hadn't uninstalled it. I have try with diferents devices, navigators, computers, and always is the same. This is my time zone: Central Standard Time Time zone in Guatemala (GMT-6) Wednesday, June 3, 2020, 9:06 AM
    #265586
    Otto Aquino
    Participant
    Doing more tests I found this, I still believe that there is something in your code that is taking the time zone wrong. In the video you can see that internally it is taking 6:00 pm as 12:00 pm and then the next hour records it as 1:00 am the next day and for this reason it does not show it correctly. please watch the video and check, I need this to be fixed. Thank you. https://screencast-o-matic.com/watch/cY1eFmp7gG  
    #266119
    Diana
    Participant
    This reply has been marked as private.
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