Exam Loading issue

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Viewing 6 posts - 1 through 6 (of 6 total)
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    Posts
  • July 8, 2020 at 7:11 am #273493
    Aminul
    Participant
    The mock and final exam is loading every time when students move to exams. Preloader is always on loading, students are unable to attend the exams. We are Using React quiz. We need a proper solution from your support team, can't afford more issues like that. Need feedback asap. Note: Recently we updated our sites but still facing the same issue with new sites also same with old sites. attached a link please follow https://prnt.sc/tdvje0
    July 9, 2020 at 6:53 am #273676
    Veronica
    Moderator
    hi,

    for the react quizzes the main reason behind this is  https://prnt.sc/rwnohe

    you have try both one bye one if it is not solving the issue then please separate topic for the same it will resolve your query in more faster way.

    July 14, 2020 at 10:35 am #274523
    Aminul
    Participant
    All 3 points are checked, also we cant add, SetEnvIf Authorization .+ HTTP_AUTHORIZATION=$0 SetEnvIf Authorization .+ HTTP_AUTHORIZATION=$1 both of these codes because we are using wp engine for our sites. So u sent me this Alternative code SetEnvIf Authorization “(.*)” HTTP_AUTHORIZATION=$1 we added this code but the issue remains same. Please give us a proper solution ASAP. thanks.
    July 15, 2020 at 12:58 am #274635
    Veronica
    Moderator
    hi, please share
    1. course url
    2. admin credentials
    3. exam url to perform the same
    the main issue behind the continuous loading is the above line it should be solved with one of the lines above but if it is not working then please provide above mentioned details we will take a look
    July 21, 2020 at 8:19 am #276167
    Aminul
    Participant
    SetEnvIf Authorization “(.*)” HTTP_AUTHORIZATION=$1 we added this code but the issue remains same. Please let us know how to fix or debug. We have developers team, just let us know the way to solve this issue.
    July 22, 2020 at 6:40 am #276533
    Veronica
    Moderator
    hi, well if this is not working for you then as i have told you above please provide:
    1. course url
    2. admin credentials
    3. exam url to perform the same
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