Blank "restricted pages" shown to non-logged in users

Home Forums Legacy Support Support queries Other issues Blank "restricted pages" shown to non-logged in users

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #4934
    Clayton
    Spectator
    Hi, When a user is not registered or logged in and clicks on a member page, it just shows a plain white page with no direction to the user?
    #5327
    MrVibe
    Keymaster
    This could be a permalinks error. Go to WP Admin - Settings - Permalinks and re-save. Also check the setting : WP Admin - WPLMS - BuddyPress - Single profile view (privacy option) and single profile redirect. Let me know if this does not help.
    #16630
    sriadmin
    Participant
    hi there, I am having a similar issue but related to accessing a course page directly. ie. if a non logged in user trys to access a url such as http://site.com/course/the-course/ they are seeing a blank white screen. I have resaved permalinks but that didn't help. I also created a new page (called it "404 page") to use as the redirect page in the WPLMS-Buddypress settings as suggested above. Unfortunately this didn't fix the white screen issue for direct course access. cheers Sue
    #16777
    Anshuman Sahu
    Keymaster
    Please check if the components like account settings,activity streams ,Extended Profiles, from settings -> buddypress -> components . Also share wp-admin credentials and site url to check the issue . Ps: mark reply as private while sharing the credentials.
    #16828
    sriadmin
    Participant
    hi Alex, thanks. I've checked and all those options are ticked in Buddypress settings. An example url that should be restricted only to logged in users is http://tutorials.sri.org.au/course/the-milling-train-bingera/ log into the site using my credntuials, which are: http://tutorials.sri.org.au/wp-login.php user id: sueperry password: wfxlNPMtQ0)FFjphTW5)TXLT many thanks, regards Sue
    #16986
    Anshuman Sahu
    Keymaster
    We checked your site and found that you have installed a third party plugin for the groups .I deactivated the plugin and  courses in your site began to work . Note that wplms is buddypress based theme and it already have groups feature (enable it from wp-admin -> settings -> buddypress-> compoenents ) .
    #17034
    sriadmin
    Participant
    hi there, thanks for investigating this issue. My customer wants to be able to restrict courses by business unit e.g. so students of bu1 can't see courses intended for bu2, etc. Therefore I have reactivated the plugin for Access Control Groups to enable this, as I couldn't see any way to achieve this requirement via WPLMS or BuddyPress. (Is there a way?) Also, I have noticed that the link for "Friends" has now appeared on the user menus, after changes you made overnight to the site. How do I hide this link again as my customer does not want people to have "friends" in this system, as such. The link will confuse users. thanks, regards Sue
    #17203
    Anshuman Sahu
    Keymaster
    Groups  : This can be done by creating a private group and connect it to the course . In this way any user that will be added to the course will also added to theis private group now. Friends: Please disable this from wp-admin -> settings -> buddypress -> compoenents -> friend connections and save the changes .
    #17278
    sriadmin
    Participant
    Thanks Alex, yes, we are using private groups and assigning them to courses, and this works well for managing course admin. However, we wanted a way of restricting the courses that students could see available to them to choose from, on the main courses dashboard. Hence the plugin - not perfect but at this stage of dev we will stick with it. thanks for the info on removing friends, regards Sue
Viewing 9 posts - 1 through 9 (of 9 total)
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