Map on the contact us Page not working

Home Forums Legacy Support Support queries Setup issues Map on the contact us Page not working

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Viewing 15 posts - 1 through 15 (of 16 total)
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  • #59772
    ketanvj
    Spectator
    Map on the contact us page is not working it is saying "<span style="color: #616161; font-family: Roboto, Arial, sans-serif; font-size: 24px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: 34.2857px; orphans: auto; text-align: center; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px; display: inline !important; float: none; background-color: #e0e0e0;">Oops! Something went wrong</span>". Please help.  
    #59865
    Anshuman Sahu
    Keymaster
    Please provide an maps api key for the maps to appear on contact us page in your wp-admin -> wplms -> miscellaneous -> " Google Maps API Key ".A link is provided below the settings on how to get the api key .
    #60226
    ketanvj
    Spectator
    Hi alex, There is no such option in the miscellaneous tab. Please check once.
    #60241
    H.K. Latiyan
    Participant
    Yes there is an option in the miscellaneous tab, refer: http://prntscr.com/bx4yx2 Please check.
    #60249
    ketanvj
    Spectator
    Hi Latiyan, Please check in my theme page it is not there. url : www.nichethyself.com username : swapnil Passwrd : qwerty
    #60282
    ketanvj
    Spectator
    Are you guys thrashing some of the pages in my site for testing. Many of the pages which are currently being used in the site were deleted. Pls let me know
    #60343
    Anshuman Sahu
    Keymaster
    I tried to login but  the given credentials is showing incorrect. This option is added in recent update of wplms theme . SO please make sure that your wplms theme and all its plugins are updated to latest version .
    #60497
    ketanvj
    Spectator
    Yes I have changed the credentials. I found that many of the pages that we are currently using in the site were thrashed. Were you guys doing some testing and hence you have trashed some pages. Please let me know.
    #60560
    Anshuman Sahu
    Keymaster
    No we were not even able to login in your site .So how can we make any changes in your site ? I guess the contact us page is cached and is not reflecting the new changes . Can you please try clearing your browser or server cache and check the page again . Also please share a valid credentials to check this issue .
    #61822
    digispinner
    Spectator
    Hello! I am having this same exact problem on my contact page. I have created API keys and cleared by browser cache, but still getting this error message instead of the map: <span style="color: #616161; font-family: Roboto, Arial, sans-serif; font-size: 24px; text-align: center; line-height: 1.5; background-color: #e0e0e0;">Oops! Something went wrong.</span> <span style="color: #757575; font-family: Roboto, Arial, sans-serif; font-size: 12px; text-align: center; line-height: 1.5; background-color: #e0e0e0;">This page didn't load Google Maps correctly. See the JavaScript console for technical details.</span>" What can I do to solve this problem? Thanks for your help!
    #61865
    Anshuman Sahu
    Keymaster
    Okay can you please check your api settings in your google api account .You need to enable the maps api for your api key . refer: http://prntscr.com/c0j7um http://prntscr.com/c0j7yt "Then get the credentials and put it in the wp-admin -> wplms -> miscellaneous -> Google maps Api key : http://prntscr.com/c0j88i
    #62017
    ketanvj
    Spectator
    The pointer does not shoe the tooltip or something to show that the pointer indicates the paratus location.
    #62122
    Anshuman Sahu
    Keymaster
    hi @ketanvj, No it does not shows anything or any information on hover as of now .
    #62623
    ketanvj
    Spectator
    ok. But please inform me once it is there in the functionality.
    #62891
    Anshuman Sahu
    Keymaster
    Well we have encountered such request for the first time . Can you please create a feature request for this here : https://wplms.io/support/forums/forum/general/feature-request/ 
Viewing 15 posts - 1 through 15 (of 16 total)
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