Course description not displayed

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Viewing 8 posts - 1 through 8 (of 8 total)
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  • #159322
    VibeThemes
    Keymaster
    Hello. My website is: eligetumooc.es I have a serious problem: when I create a course, the description does not appear (Image). However, the description does appear on the course creation page and can be viewed through WPBakery Page Builder (Image and Image). But in the course pages the description does not appear, even if I am logged in as administrator. Any solution?
    #159340
    Anshuman Sahu
    Keymaster
    Okay .We need to check some things . Please provide your site url , admin credentials and a valid ftp credentials and check and fix this at your end . Please also check if you have any membership plugin that is restricting the course content on course page . PS: dont forget to mark reply as private while sharing credentials .
    #159364
    VibeThemes
    Keymaster
    This reply has been marked as private.
    #163748
    Anshuman Sahu
    Keymaster
    This reply has been marked as private.
    #163779
    VibeThemes
    Keymaster
    Hello. The problem is that the description you see is the 'extract'. The problem is that from the "extract" I cannot include photos, change the font, font size, etc. [https://prnt.sc/jqjjqp] However, what I write in the main editor does not appear on my website. Why? [https://prnt.sc/jqjk09, https://prnt.sc/jqjk5n]
    #163786
    VibeThemes
    Keymaster
    Hello. I think the problem is derivated from a plugin. I'm doing some testing, when I'm done I'll write here which plugin causes the problem to help people who may have this same problem.
    #163792
    VibeThemes
    Keymaster
    I have already detected the plugin causing the problem: Social Warfare. When this plugin is active, the course description does not appear.
    #163919
    Anshuman Sahu
    Keymaster
    Hi, Kindly avoid third party plugins. All third party plugins are not compatible with wplms.  
Viewing 8 posts - 1 through 8 (of 8 total)
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