Course description not displayed

[ramonalarc]

Hello. My website is: eligetumooc.es I have a serious problem: when I create a course, the description does not appear (Image). However, the description does appear on the course creation page and can be viewed through WPBakery Page Builder (Image and Image). But in the course pages the description does not appear, even if I am logged in as administrator. Any solution?

[Anshuman Sahu]

Okay .We need to check some things . Please provide your site url , admin credentials and a valid ftp credentials and check and fix this at your end . Please also check if you have any membership plugin that is restricting the course content on course page . PS: dont forget to mark reply as private while sharing credentials .

[ramonalarc]

This reply has been marked as private.

[Anshuman Sahu]

This reply has been marked as private.

[ramonalarc]

Hello. The problem is that the description you see is the 'extract'. The problem is that from the "extract" I cannot include photos, change the font, font size, etc. [https://prnt.sc/jqjjqp] However, what I write in the main editor does not appear on my website. Why? [https://prnt.sc/jqjk09, https://prnt.sc/jqjk5n]

[ramonalarc]

Hello. I think the problem is derivated from a plugin. I'm doing some testing, when I'm done I'll write here which plugin causes the problem to help people who may have this same problem.

[ramonalarc]

I have already detected the plugin causing the problem: Social Warfare. When this plugin is active, the course description does not appear.

[Anshuman Sahu]

Hi, Kindly avoid third party plugins. All third party plugins are not compatible with wplms.  

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