big issue after the new update

Home Forums Legacy Support Support queries Other issues big issue after the new update

Viewing 15 posts - 1 through 15 (of 26 total)
  • Author
    Posts
  • #212265
    bamcse
    Spectator
    any user that was created before theme update cant't login !!!! missing data message
    #212266
    bamcse
    Spectator
    This reply has been marked as private.
    #212410
    Mk
    Moderator
    This reply has been marked as private.
    #212458
    bamcse
    Spectator
    so ....!!! this need to fix !! this happen just after the last theme update ; Note : the new user register from frontend can successful log in just in the first time when register. The new user that created from wp-admin can not login at all -------------- please help , this is very important , no one can login using ajax!!! they only can login using /wp-login.php
    #212618
    Mk
    Moderator
    In above reply I show you my setup in screenshots. I have also updated version of theme and plugin.  and most importantly its working at my end.
    In your case ajax call is returning 400 status that means bad request. which can be due to server or wpml. so please ask them.
    One more thing we have not change any code for sign in security function. also If you have any pending update in theme or plugin please make it up to date.
    #212635
    bamcse
    Spectator
    every time I ask wpml for support they told me that wplms is not compatible theme with wpml . they told me that they contacted you many time with no respond from you . they say to asking you to contact them to make a wplms compatible with wpml plugin !!!! 400 status is Certainly client side not server side https://airbrake.io/blog/http-errors/400-bad-request you must make your theme compatible with wpml the theme and plugin is up to date : I have a stage copy of my site before them update and it is working fine . Another thing when I disable Enable ajax registration & login http://prntscr.com/nygt62 the issue is resolved but now after disable ajax the forget password link send me to the wp-login and this is very bad look . the forget password link must be like this http://prntscr.com/nygwcp
    #212854
    Mk
    Moderator
    Appart from wpml issue can be from host to It can be any due to any nodal security from host. so please confirm from them. -- And for WPML, I will check it and reply you within one or two days. please give me some time.
    #213206
    bamcse
    Spectator
    Hi, is there any update
    #213334
    Mk
    Moderator
    Please ask and reply :
    It can be any due to any nodal security from host. so please confirm from them.
    please reply fast what they are saying.
    #213380
    bamcse
    Spectator
    I will ask them,
    #213435
    bamcse
    Spectator
    This reply has been marked as private.
    #213508
    Mk
    Moderator
    Sir, Without any problem its totally working fine with my setup. Refer : http://somup.com/cq1ljzn7rE
    that means its not related to our theme. Kindly contact wpml support team because they can help better in this issue. they understand their's code better than us.
    #213567
    bamcse
    Spectator
    I told you what they said : wplms is not compatible theme with wpml . they told me that they contacted you many time with no respond from you . they say to asking you to contact them to make a wplms compatible with wpml plugin !!!! "Our compatibility team has checked this issue, and it requires the cooperation of the theme author. We have contacted the author several times, but he is not responding to us. The theme has a few pending issues that we will happily help to tackle with the theme's author cooperation. As I've mentioned this theme is not compatible with WPML, but on the theme's page, they claim that they are compatible. So I suggest that you contact the author and ask him to help with this case. You can also urge him to contact our compatibility team to begin a process of making his theme officially compatible. " please can you foreword this issue to Mr: VIBE or ALEX
    #213632
    Anshuman Sahu
    Keymaster
    They are just trying to procrastinate the issue from their end by saying that . Believe me if this was a bug from our end then it would have been replicated on other sites as well including our sites . But we have proof that its working without wpml at our end . im sorry there is nothing we can do when something is blocking  the ajax call that we wrote .  
    #214699
    bamcse
    Spectator
    in your theme you say wplms theme is compatible with wpml plugin and you add a special plugin to make wplms compatible with wpml , my site is multi languages and the only way to make the site multi languages is to use wpml as you say in your forums ..... so I built my site and purchase a wpml plug in , but In each period ,had compatibility issue with this plugin , and those issues need to fix by you not by wpml plugin team , and you can contact with wpml compatibility team to begin a process of making your theme officially compatible. as they suggested
Viewing 15 posts - 1 through 15 (of 26 total)
  • The topic ‘big issue after the new update’ is closed to new replies.