Hi,
The users are unable to access the course after the first section. It asks to purchase the course again.
Please check these screenshots of the settings:
https://www.lsproductivity.com/wp-content/uploads/2019/07/unit.jpg
https://www.lsproductivity.com/wp-content/uploads/2019/07/course.jpg
https://www.lsproductivity.com/wp-content/uploads/2019/07/test.jpg
https://www.lsproductivity.com/wp-content/uploads/2019/07/drip.jpg
We are using subscription plugin and also auto complete orders of woocommerce. However the users can only access the first section of the course. Clicking on any other section it asks for "Purchase this course".
Could you please suggest what issue could be there?
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Hello,
because you are charging 159$ everyday.
Refer:
http://prntscr.com/of4a29
they can access first section that must be free section.
Hi Logan,
We have been doing hit-n-trial to make it work and check the functionality.
We've tried and tested for 'Every Month' as well, but it still didn't work out.
The very first 'Introduction & Overview' section is free; by default, for all courses.
Regardless of the 'Subscription Price' values, once the user clicks on other remaining sections, they are all non-functional.
Please check and provide a solution.
Also see if you could fix it from your end, we would be very grateful.
Thank you.
Hi,
Any updates regarding this?
Hi,
It's a bit urgent that we are seeking the solution to this issue.
The portal is waiting for this issue to be fixed to go live.
If there's any work-around, please do let us know.
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disable this setting in course :
full units in curriculum :
http://prntscr.com/og4tgx
to disable the details link in units please check now .
Also make your first two units to be free if you want to allow access to them :
http://somup.com/cqibiqeiYV
Thank you for your help Alex. The issue is resolved and is working fine now.