Home › Forums › Legacy Support › Support queries › Update Issues › Issues update 3.9.5
- This topic has 18 replies, 2 voices, and was last updated 4 years, 5 months ago by Anshuman Sahu.
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August 29, 2019 at 1:06 am #223965tuaptitudSpectatorHello team, Since the last update, I have two problems.
- There are no updates notifications of the wplms or Vibe plugins. Only the theme was updated (to version 3.9.5).
- Since that update (3.9.5), the new user registration page does not work. (using the form).
please help me,
August 29, 2019 at 1:08 am #223966tuaptitudSpectatorThis reply has been marked as private.August 29, 2019 at 1:55 pm #224080Anshuman SahuKeymaster1 . Please goto wp-admin -> dashboard -> updates click on the check again button two to three times update should appear and also try to reload the plugins page three four times . 2 . well this is related to caching .There is some security hidden field we use to put for security in register form .that security field is refreshed in a while but in your site's home page is cached and it has old security field value in it , this is why the security check is failing .for this to work properly you will need to clear the cache and then disable the caching plugin .September 2, 2019 at 5:21 pm #224514tuaptitudSpectatorHello, I already deleted the cache and I disabled the cache plugin and it still doesn't work. I've always had a cache plugin (before the 3.9.5 update) and everything worked fine. what do i have to do?September 3, 2019 at 2:54 pm #224627Anshuman SahuKeymasterThis reply has been marked as private.September 4, 2019 at 4:06 am #224673tuaptitudSpectatorHello, he saw the video and it works when you did it, but you didn't get it to work, he cleared the cache and discarded the cache plugin but it doesn't work. Thank youSeptember 4, 2019 at 12:58 pm #224769Anshuman SahuKeymasterWell believe me its the caching plugin which serving the page from cache either from browser itself or from server cache which has old value of the hidden security field we are using . Please clear up the cache and disable the cache plugin to resolve this and also contact the caching plugin author on this .September 17, 2019 at 5:36 am #226251tuaptitudSpectatorHello team, This problem continue. Since the last update, I have two problems. There are no updates notifications of the wplms or Vibe plugins. Only the theme was updated (to version 3.9.6) Since that update (3.9.5), the new user registration page does not work. (using the form). I'm not have none cache plugin please help me,September 18, 2019 at 10:12 am #226518Anshuman SahuKeymasterThis reply has been marked as private.September 19, 2019 at 3:23 am #226668tuaptitudSpectatorHello, Everything is very strange, because I do not see the update. Please could you update the plugins for me. Thank you.September 19, 2019 at 2:32 pm #226789Anshuman SahuKeymasterYes it is strange the updated are not showing here at my end also which put me in doubt there is still some very heavy caching even for the admins in your website causing all such strange issues all over the place . Please contact your webhost if they have some internal caching enabled on their side ? opcache or memcache or any kind of caching ? also follow this tip to clear up the w3 total cache properly : https://www.thewebmaster.com/wordpress-articles/how-to-uninstall-w3-total-cache-manually/ NOTE . :you may need to re-install the w3 total cache plugin in order to delete all of its cache .October 2, 2019 at 5:25 pm #228517tuaptitudSpectatorThis reply has been marked as private.October 3, 2019 at 3:11 pm #228699Anshuman SahuKeymasterThis reply has been marked as private.October 3, 2019 at 3:22 pm #228702tuaptitudSpectatorHEllo, I do not understand, You can see the updates, I can't. What could be the mistake? The fact that we are connected to internet networks in different countries makes a big difference? Could you please do the update for me?October 4, 2019 at 2:48 pm #228878Anshuman SahuKeymasterThis reply has been marked as private. -
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