Home › Forums › Legacy Support › Support queries › Other issues › Error 404 … again
- This topic has 9 replies, 2 voices, and was last updated 3 years, 10 months ago by Anshuman Sahu.
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June 3, 2020 at 1:44 pm #265521hothaibinhParticipantHi. I know I posted this error several times already, but this error keeps happening. I know how to fix it by re-save the permanent link. Is there anyway to prevent it from happening ? The problem is I don't know when this happens. When my customers visit my page if they can't execute some critical feature, they may just leave so I loose a customer. I only know this problem when someone tells me, I can't constantly check the website 24/7. And it happens all the time. This time it happens regularly with my cart. Can you fix it for good ?June 4, 2020 at 8:04 am #265690hothaibinhParticipantHi, it happens again, and it stops my customers from getting the course. We can't afford to lose customers like this. Please find a way to permanently fix this.June 5, 2020 at 3:55 am #265946hothaibinhParticipantit happens again today, it was like it happens every few hours. I can't check it all the time to fixJune 5, 2020 at 12:32 pm #266094Anshuman SahuKeymasterPlease check following things : 1 . Check if there is any security plugin in your website .Please disable these .these security plugins often flushes out permalinks settings . 2 . Check if you are using any Seo plugin ? Try deactivating these .They also tends to flush permalinks . 3 . Please check if there is any demo plugin activated ?Please deactivate and delete it .June 6, 2020 at 12:52 am #266198hothaibinhParticipantThis reply has been marked as private.June 6, 2020 at 12:31 pm #266352Anshuman SahuKeymasterPlease share your site url as well . Also please share exactly when this issue appears ?June 22, 2020 at 3:29 am #269704hothaibinhParticipantHi, my site is: daotaosocuu.vn This happens randomly, all the time, in different pages. It has been working fine for a while but I encountered it again this morning when my learners reported.June 22, 2020 at 1:35 pm #269861Anshuman SahuKeymasterWell I checked your site .There were no demo plugins but yes there are some third party plugins in your site : All-in-One WP Migration,Messenger Customer Chat,TranslatePress - Multilingual I am not sure if they can cause this issue but there is slight chance that they might be causing this issue .apart from this your server could be doing this . Please also contact your webhost . Again I would say that we are not flushing permalinks randomly in theme or any of its plugins .June 26, 2020 at 2:13 am #270734hothaibinhParticipantHi, I am not sure if it's plugin issue. I will try to deactivate the plugins to see how things go. If it's webhost issue I think it would happen to the whole sites. But I only have problems with only 1 or a few very specific pages. This is the very important page that I have problem with https://daotaosocuu.vn/course-status/ not sure if any other page have the same issue. And I believe this happen once a day maybe after midnight. I check the page every morning and find the issue so I save the permanent link again. The next day the same issue happens.June 27, 2020 at 1:42 pm #271200Anshuman SahuKeymasterHi the theme is not clearing the permalinks for sure .This has to be a third party plugins issue please deactivate them for one day and check if issue appears or not
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