Home › Forums › Legacy Support › 4.0 Bugs & Issues › add Helpdesk create topic and course’s topic list under unit content
- This topic has 19 replies, 4 voices, and was last updated 2 years, 11 months ago by Veronica.
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February 22, 2021 at 3:02 am #341652rockylinSpectatorthe WPLMS3 course unit page had forum button under content,so any possible WPLMS4 course unit page can add Helpdesk create topic and course's topic list under content that make student can quick create topic and view topic?or any helpdesk shortcode can make it happen? here is what i think: https://prnt.sc/103bwFebruary 22, 2021 at 7:23 am #341675DianaParticipantThe screenshot is removed. Nothing on linkFebruary 22, 2021 at 7:52 am #341694rockylinSpectatorall pic:https://imgur.com/aFFGwqfFebruary 23, 2021 at 9:48 am #341957Scott LangModeratorChecked at my end this can not be done, We have a separate menu item for the helpdesk part. Let me know if we can close this thread. If you have any other issues please create a topic and let us know.February 23, 2021 at 12:21 pm #341985rockylinSpectatorstudent have to click separate menu item when it have question who want to ask, that is ridiculous UX.February 23, 2021 at 1:16 pm #342017Scott LangModeratorWe have already unit question section here check this https://prnt.sc/104tp4e This is https://imgur.com/aFFGwqf part of helpdesk plugin. let me know if you still have any issues.February 23, 2021 at 2:05 pm #342033rockylinSpectatorthis is really strange part, every unit have unit question section but it not like helpdesk/bbpress. student have to check every unit and find the question?why it can't be part of helpdesk?why unit question and helpdesk are separate?February 24, 2021 at 5:26 am #342091Scott LangModeratorUnit question is a type of comment but helpdesk is an extended part of the bb-press plugin. If you still have any issues please let me know or you can create a different topics for different issue.February 24, 2021 at 5:40 am #342095rockylinSpectatorthe issue is i don't want student use unit comment because it is not good for search and review. i want student use helpdesk , any possible disable comment or replace it become helpdesk?February 24, 2021 at 1:36 pm #342214Scott LangModeratorYou can use this css to hide comments from unit like this https://prnt.sc/105ornt .course_action_points .action_points a.vicon-comments { display: none; } Currently, Topic creation and reply creation can only be done in the Helpdesk menu.February 24, 2021 at 1:49 pm #342219rockylinSpectatorhope your team think about add helpdesk topic create under unit content because unite comments didn't have SEO features that can't help been search when course forum is pubilc. but helpdesk/bbpress can been search that's why we use it even disable unit comment when course forum is pubilc. PS:we can put bbpress shortcode for topic create under unit content but WPLMS4 will let it redirect on this vision when submit the topic.February 25, 2021 at 4:52 am #342299Scott LangModeratorCurrently, we have not planned but in the future, if there will be any custom thing we will add to show in the unit. let me know if we can close this thread or if you have any other questions then let me know.February 25, 2021 at 5:00 am #342301rockylinSpectatorif you team didn't have planned this time, at least make bbpress shortcode can use it on the unit without redirect when submit or click next page like my request https://wplms.io/support/forums/topic/bbpress-shortcode-will-redirect-other-page-on-unit-when-i-click-next-page/February 26, 2021 at 12:39 pm #342570Scott LangModeratorCurrently, we are not working on it but we can plan like instructor can select the forum for unit and in student view unit will show forum link for the helpdesk so that student can directly redirect to helpdesk forum. We will work on this soon. We have been also updated trello card for step please track this https://trello.com/c/c3y55JWrFebruary 26, 2021 at 12:55 pm #342578rockylinSpectatorthis is great, hope this one can happen ASAP, thanks.
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