Hi, the certificate feature worked perfectly fine until recently, maybe because of the new updates
https://vimeo.com/539473344/16906ba9cc
The new errors:
1. The certificate is set to be horizontal however it is displayed in portrait mode
2. The Vietnamese text font was displayed incorrectly
Please help !
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Hi,
This is the course https://elearning.survivalskills.vn/course/tomo-house-cham-soc-tre-em/
And the certificate template is "Chứng nhận chăm sóc trẻ em"
Thank you
Hi, this problem happens to all the course
1. When I finish the course and click on the certificate icon, it redirects me to a link like this https://elearning.survivalskills.vn/certificates/chung-nhan-cham-soc-tre-em/?c=3904&u=14 and the certificate is displayed correctly like this https://photos.app.goo.gl/qbZT4ru1kCxXy6uf6 or like the screenshot you share me
2. When I go to my account at https://elearning.survivalskills.vn/single-page/ -> Achievement -> When I click on the certificate there, it leads me to pdf viewer which displays like this https://photos.app.goo.gl/AC1n8RN82qtCYN2M6
3. When I use the certificate validator, it has the same problem with 2
This didn't happen before, it's a new bug I think, please help
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Hi thank you, the dimension is ok now, however the font is not displayed correctly in Vietnamese language
https://vimeo.com/540552209/a5226c019a
Please help
hi
I think you are talking about this area here
http://prntscr.com/11yxc3e
for that you need to follow this tip:
https://wplms.io/support/knowledge-base/wplms-pdf-certificate-tcpdf-utf-8-bad-encoding-with-special-characters-displays-on-pdf-file/
Hi, I tried to upload and use font compatible with Vietnamese, the fonts worked perfectly fine in my computer, however it didn't work well on my certificate
https://photos.app.goo.gl/ntzyJUv2sBvB7x1V9
Some text just doesn't show up correctly
Please advise me which font works, I don't see Vietnamese font in your instruction. I have tried OpenSans (worked terribly wrong), FreeSans and Time News Roman.
You may created a new certificate template and see if it work
I guess the arealuni.ttf font will work .
please note that you need to upload font file exactly with this name unless the font wont apply
refer :https://wplms.io/support/knowledge-base/wplms-pdf-certificate-tcpdf-utf-8-bad-encoding-with-special-characters-displays-on-pdf-file/
Hi, "you need to upload font file exactly with this name" what does it mean ?, I download the file and upload it as it is, what are possible problem that might happen ?
Hi I can't find arealuni.ttf, do you mean arialuni.ttf or I have to change the file name from arialuni.ttf to arealuni.ttf for the font to work ?
This is all the font I have tried and none displayed correctly https://drive.google.com/drive/folders/1jGyNeYI5NFiw44Ur9ZITH3-Yrmfb--vp?usp=sharing
How may I know a font will work or not before I upload it to wordpress ? Adding the font, set it right in wp-admin and then remove and assign the certificate is quite time consuming, is there a faster way ?
No you can upload without renaming , its just the name .
Please share your certificate template edit url and admin credentials to check
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