Hi we have mycreds and wplms mycreds add on installed.
But when we try to go to mycreds settings page it shows error:
https://www.hublearn.com/wp-admin/admin.php?page=mycred-settings
Sorry, you are not allowed to access this page.
Any idea what it causing the issue?
The page I need help with: https://www.hublearn.com/wp-admin/admin.php?page=mycred-settings
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Hi did you use user role editor plugin and edit some roles in your wp setup ?
wplms does not interfere with role access in backend except its own lms settings which can only be accessible to admins having "manage_options " capability.
Hi im going to plugins page and could not see mycred and wplms mycred plugins installed while the are installed .
wplms theme did not write any such code for this . Seems like issue with some third party plugin .
mycreds and wplms creds add-ons is installled and active.
https://www.awesomescreenshot.com/image/19026044?key=314abb5904d9e00951d085ba18e45a90
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OMG.
Why not you search in plugin search field? is there. My screenshot says how i find out. just put 'mycred' in plugin search box.
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So what do you suggest? Deactivating all plugins one by one?
Yes as mycred suggests ,as the mycred support suggests these are due to capabilities and you have some plugin which might alter the caps of user so yes deactivating plugin might help .
You may need to use the user role editor plugin as well in order to check caps .
I did deactivated all pluigns but still we are seeing same permission issue.
Its a mycred page and as told previously this is not at all connected to our code.
please contact the mycred plugin and check the capabilities of the user to access that page .