Hello team, when we click on Profile in the dashboard, only a white screen appears. All other points how courses are working. Is there a special setting? The students should be able to edit their avatar and name. The complete two menus on the left disappear when we klick profil.
Many Thanks
hi
can you please share a screenshot/video of the issue
also share details with us so we can check the same on your site
Hello Veronica, the link to the video below :-)
https://drive.google.com/file/d/1BW7pt3qrB1e8nc3hCOFX8PD3V9d_fuKV/view?usp=sharing
hi
thanks for the video
please share the site details in order to fix this issue on your site
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hi
well all the settings are fine on. your site
and no issue is appearing on your site need to debug this more
We checked everything and everything is fine. Editing and changing the profile picture works in the profile. Only the first point does not work "View" from the profile. Then a white screen appears like I showed in the video above. Is that maybe a setting thing? please help
hi
first please update your theme and then this issue
We updated and the issue is the same.
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Thank you, now it is working :-)
good to know
this helps you