After registering I always get a 500 Server error. It does write the user to the database, but it is not returning the post-registration page.
Before, it worked okay.
Please, it is urgent, we have a site with more than 10000 subscribers and we are holding an event with 20000 leads that can not be subscribed.
Thanks
Please share your server php error log (contact webhost to find) .
Second thing is to make sure that you have provided from email and from name in your wp-admin -> lms -> settings-> emails.
refer :
http://prntscr.com/gpwc6u
If above does not fix your issue then Please share your site url and admin credentials to check this issue at your end .
PS : mark reply as private while sharing .
This reply has been marked as private.
I was just sending the accesses. The configuration of the mail I already did, I had read it in another post
Hi, can you check it as soon as possible ?. We are losing dozens of sales. We are the organizers of the biggest event in the world for Coaches with 20000 registered and we are not able to sell. Please understand the situation.
Thk!
Hello, please. If you check my previous requests, I never labeled them urgently. This really is urgent, we are losing more sales and we will not be able to recover them.
Please, today we had webinar with 4500 participants. Again we have dozens of lost sales. Month is the main month of sales. This begins to be a disaster for our business.
Can I pay to have a faster support? Please, we really have the biggest Coaching event in Spanish speaking in the world. We work all year for this event, and now many sales are lost. If I pay premium support, just indicate how to do it. I understand that they have a lot of work, but you understand that we are desperate. Sorry for my bad English.
Hello, I started to check the PHP registry and found error messages about memory. I raised the memory limit assigned to PHP and it was fixed.