Account Being Created Before Payment is Complete

Last updated on by fuadmurad

Tagged: account, WooCommerce

This topic has 3 replies, 4 voices, and was last updated 3 years, 11 months ago by Veronica.

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September 23, 2016 at 11:29 pm #71756

fuadmurad
Spectator

During testing of the checkout and purchase process I noticed that an account is being created even if the transaction is cancelled and a payment is not completed. How can I stop this from happening? This is the case with both paypal standard and paypal express checkout. I want an account to be created only when a payment is complete and the order is received.

September 24, 2016 at 10:24 am #71802

H.K. Latiyan
Participant

This is controlled by woocommerce, so try contacting woocommerce for this purpose.

May 18, 2020 at 1:10 pm #260529

migueltanco_840
Participant

I have the same issue. PLease, if someone knows how to solve it kindly post it. Thank you!

May 19, 2020 at 10:23 am #260786

Veronica
Moderator

hi @migueltanco yes it happens because this is the default functioning of the woo-commerce as mentioned above it's totally controlled by woo-commerce then it will be great if you ask for the same to the woo-commerce support.
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