Activation email ERROR: duplicated content inside email

Home Forums Legacy Support Support queries Setup issues Activation email ERROR: duplicated content inside email

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  • #1685
    jgavilan
    Spectator
    <div class="p-desc" style="box-sizing: border-box; word-break: normal; word-wrap: break-word; overflow-x: auto; color: #444444; font-family: 'Open Sans', Helvetica, Arial, sans-serif; font-size: 14px; line-height: 21.875px;"> <div style="box-sizing: border-box; max-width: 100%;">Hello again guys,</div> <div style="box-sizing: border-box; max-width: 100%;"></div> <div style="box-sizing: border-box; max-width: 100%;">I am having trouble with the activation email setup. I've changed the text that I want to send in LMS>settings>emails>account activation email. But when I test it I receive an email in my email account which has the text duplicated.</div> <div style="box-sizing: border-box; max-width: 100%;"></div> <div style="box-sizing: border-box; max-width: 100%;">Also I did not want the activation link to appear so I erased it but as you can see in the image I attached the second part (the repeated part) includes the activation link.</div> <div style="box-sizing: border-box; max-width: 100%;"></div> <div style="box-sizing: border-box; max-width: 100%;">This is the text I input in LMS>settings>emails>account activation email:</div> <div style="box-sizing: border-box; max-width: 100%;"></div> <div style="box-sizing: border-box; max-width: 100%;">La creación de tu cuenta en el <b>Student Zone del Máster en Inglés Diverbo ha sido satisfactoria. Nuestros administradores activarán tu perfil antes de 24h. Te enviaremos confirmación lo antes posible para que puedas acceder a tu área personal y acceder a todos los contenidos</div> <div style="box-sizing: border-box; max-width: 100%;"></div> <div style="box-sizing: border-box; max-width: 100%;"></div> <div style="box-sizing: border-box; max-width: 100%;">Gracias y un cordial saludo,</div> <div style="box-sizing: border-box; max-width: 100%;"></div> <div style="box-sizing: border-box; max-width: 100%;"></div> <div style="box-sizing: border-box; max-width: 100%;">ADMIN TEAM</div> <div style="box-sizing: border-box; max-width: 100%;"></div> <div style="box-sizing: border-box; max-width: 100%;">Diverbo - Pueblo Inglés</div> <div style="box-sizing: border-box; max-width: 100%;"></div> <div style="box-sizing: border-box; max-width: 100%;"></div> <div style="box-sizing: border-box; max-width: 100%;">As you can see in the attached image there is no activation link in the text I inputed but when I receive the activation email, as I said, it comes double and also includes de activation link that I had erase it.</div> <div style="box-sizing: border-box; max-width: 100%;"></div> <div style="box-sizing: border-box; max-width: 100%;">Please take a look to the image attached.</div> <div style="box-sizing: border-box; max-width: 100%;"></div> <div style="box-sizing: border-box; max-width: 100%;">Many thanks for your hel guys.</div> </div> <div id="ticket-6471-attachments" class="cs-g-c attachments" style="box-sizing: border-box; color: #444444; font-family: 'Open Sans', Helvetica, Arial, sans-serif; font-size: 14px; line-height: 21.875px;"></div>
    #1745
    fabioamv
    Spectator
    This happens because WPLMS and BUDDYPRESS html email is activate, and Mr. Vibe has working about it... And YES, I need this featured just like you...rs....
    #1980
    Anshuman Sahu
    Keymaster
    Hi jgavilan , Can you pelase share admin credentials and site url to check the isseu at your end . Ps : mark the reply as private while sharing the site  info
    #1982
    jgavilan
    Spectator
    Hi Alex, You can login here: alumni.mastereningles.com User: AlexVibe Password: VibeAlex%&2015 Thanks in advance, J Gavilan
    #2280
    Anshuman Sahu
    Keymaster
    We checked your site the mails are appearing fine .Please check : There were not double content in email . Please note taht it is necessary to include the {{activationlink}}  in activation email content.
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