Activation Mail not sent at all

[wooya921]

So today a new problem occured on the website of my customer .. Since yesterday acvtiation mails aren´t sent anymore or if at all, with a 30 mins delay - does anyone have a suggestion what causes this problem or eventually had a similar problem already? cheers noah

[MrVibe]

The emails is not dependent upon WPLMS, WPLMS uses wp_mail (wordpress mail) function for sending emails. Activation emails are sent by BuddyPress. It is mostly a server related issue. Following pointers will help you in resolving this : a. Try contacting your web-host. b. Ask your customer to check the spam section as well. c. Try installing WP Mandrill plugin, it provides an external SMTP server for all your emails, upto 2000 emails free/month. If the issue gets resolved with this, it confirms that the issue lies in your server.   Quick fix : All the users registering in your site go into pending submissions area. Located in WP Admin - Users - Pending submissions, you can re-send the activation email to them to directly activate the user from there.    

[wooya921]

alright thank you mr. vibe!

[wooya921]

So .. we went through checklist but nevertheless couldn´t solve the problem yet .. 1) we´ve contacted our web host - other mails can be sent in general 2) we already have Mandrill installed and also activated, but unfortunately doesn´t help 3) activation mails are either sent with a delay of 30 - 60 or even 70 minutes or aren´t sent at all Do you maybe have some other suggestions what might cause this significant problem with our mails and how could be solve it?

[wooya921]

Solved we actually deactivated Mandrill & now it´s working again! .. Thanks for the support anyway cheers

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