Home › Forums › Legacy Support › Support queries › Setup issues › All course filter on Chrome and mobile not responding
- This topic has 11 replies, 4 voices, and was last updated 7 years, 8 months ago by MrVibe.
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August 19, 2016 at 9:48 am #65570raysimSpectatorHi The filter on the all course page is not responding when I use chrome or mobile device It work prefect on IE . Here the link to my page that are not working on chrome or mobile device : http://singaporeonlinetraining.com/my-courses/August 19, 2016 at 1:00 pm #65644H.K. LatiyanParticipantThanks for sharing the site url, I checked your site but I couldn't replicate the issue on your site. Please refer the video: http://screencast-o-matic.com/watch/cDjqlRi8mGAugust 19, 2016 at 7:00 pm #65765raysimSpectatorHi I have try using chrome browser , and it still having this problem . Furthermore , it not responding on my ipad and android also . Do see this video https://youtu.be/KzuePF3asYEAugust 20, 2016 at 1:38 pm #65915H.K. LatiyanParticipantToday I am not able to access your website as you have enabled coming up soon mode. Yesterday when I checked the filters were working fine on your site and I have shared the video also of your site above. This confirms that the filters works on your site because the code works same on all the systems and if it is working on one system then it means it is cached on your system. So try clearing the cache from your website and then check the issue.August 29, 2016 at 2:17 pm #67544raysimSpectatorHi I have clear the cache and it still haven't this problem . Here my page that haven't this problem . http://singaporeonlinetraining.com/my-courses Btw my website is up ThanksAugust 30, 2016 at 6:28 am #67661H.K. LatiyanParticipantI again checked your website and it is working fine just like I shared the video above. It is working on your website when I check it from my system, this is a caching issue only, so try checking it from another system and you'll see it works fine.August 30, 2016 at 10:23 pm #67882raysimSpectatorhi I have use my ipad to check , still having this issueAugust 31, 2016 at 12:57 pm #67990Anshuman SahuKeymasterSeems like your wplms theme is not updated to the latest version 2.2.2 . This was an issue in mobile in wplms version 2.2 which we have fixed in recent update wplms theme 2.2.2 . So please update your theme .Clear cache and re-save permalinks after update and again check the issue .August 31, 2016 at 1:45 pm #68011raysimSpectatorHi Yup I have realize my theme is at 2.2 But funny , I have already on the auto-update , but it seen not working. What can I do to solve this?August 31, 2016 at 1:51 pm #68012raysimSpectatorHere is my update detailAugust 31, 2016 at 2:35 pm #68042MrVibeKeymasterOk, first check if you API key is valid and make sure no spaces are copied in it. to confirm the API check this link : http://marketplace.envato.com/api/edge/THEEMFOREST-USERNAME/YOUR-API-KEY/wp-list-themes.json and you should see WPLMS in the result. If everything appears correctly, then you should get the theme update in WP Admin - Updates section.August 31, 2016 at 2:35 pm #68043MrVibeKeymasterOk, first check if you API key is valid and make sure no spaces are copied in it. to confirm the API check this link : http://marketplace.envato.com/api/edge/THEEMFOREST-USERNAME/YOUR-API-KEY/wp-list-themes.json and you should see WPLMS in the result. If everything appears correctly, then you should get the theme update in WP Admin - Updates section.
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