All course filter on Chrome and mobile not responding

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Viewing 12 posts - 1 through 12 (of 12 total)
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  • #65570
    raysim
    Spectator
    Hi The filter on the all course page is not responding when I use chrome or mobile device It work prefect on IE . Here the  link to my page that are not working on chrome or mobile device : http://singaporeonlinetraining.com/my-courses/
    #65644
    H.K. Latiyan
    Participant
    Thanks for sharing the site url, I checked your site but I couldn't replicate the issue on your site. Please refer the video: http://screencast-o-matic.com/watch/cDjqlRi8mG
    #65765
    raysim
    Spectator
    Hi I have try using chrome browser , and it still having this problem . Furthermore , it not responding on my ipad and android also  . Do see this video https://youtu.be/KzuePF3asYE    
    #65915
    H.K. Latiyan
    Participant
    Today I am not able to access your website as you have enabled coming up soon mode. Yesterday when I checked the filters were working fine on your site and I have shared the video also of your site above. This confirms that the filters works on your site because the code works same on all the systems and if it is working on one system then it means it is cached  on your system. So try clearing the cache  from your website and then check the issue.
    #67544
    raysim
    Spectator
    Hi I have clear the cache and it still haven't this problem . Here my page that haven't this problem . http://singaporeonlinetraining.com/my-courses Btw my website is up Thanks
    #67661
    H.K. Latiyan
    Participant
    I again checked your website and it is working fine just like I shared the video above. It is working on your website when I check it from my system, this is a caching issue only, so try checking it from another system and you'll see it works fine.
    #67882
    raysim
    Spectator
    hi I have use my ipad to check , still having this issue
    #67990
    Anshuman Sahu
    Keymaster
    Seems like your wplms theme is not updated to the latest version 2.2.2 . This was an issue in mobile in wplms version 2.2 which we have fixed in recent update wplms theme 2.2.2 . So please update your theme .Clear cache and re-save permalinks after update and again check the issue .
    #68011
    raysim
    Spectator
    Hi Yup I have realize my theme is at 2.2 But funny , I have already on the auto-update , but it seen not working. What can I do to solve this?  
    #68012
    raysim
    Spectator
    Here is my update detail
    #68042
    MrVibe
    Keymaster
    Ok, first check if you API key is valid and make sure no spaces are copied in it. to confirm the API check this link : http://marketplace.envato.com/api/edge/THEEMFOREST-USERNAME/YOUR-API-KEY/wp-list-themes.json and you should see WPLMS in the result. If everything appears correctly, then you should get the theme update in WP Admin - Updates section.  
    #68043
    MrVibe
    Keymaster
    Ok, first check if you API key is valid and make sure no spaces are copied in it. to confirm the API check this link : http://marketplace.envato.com/api/edge/THEEMFOREST-USERNAME/YOUR-API-KEY/wp-list-themes.json and you should see WPLMS in the result. If everything appears correctly, then you should get the theme update in WP Admin - Updates section.  
Viewing 12 posts - 1 through 12 (of 12 total)
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