all quizzes does not work anymore

Home Forums Legacy Support Support queries Update Issues all quizzes does not work anymore

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #212163
    online-kurs
    Spectator
    Hi After updating my theme and plugins all quizzes do not work anymore. Most of the time they do not start or do not restart. Also questions in lessons do not start anymore. I checked all settings but everything is fine! Please help very urgently.!! Also the adress of the homepage stays always the same: https://online-kurs.ch/cours-status/ You can see the error in the free course: https://online-kurs.ch/course/berufspruefung-2018-fachfrau-im-finanz-und-rechnungswesen I send you seperatey your login data.
    #212165
    online-kurs
    Spectator
    This reply has been marked as private.
    #212219
    Anshuman Sahu
    Keymaster
    checking....
    #212225
    Anshuman Sahu
    Keymaster
    This reply has been marked as private.
    #212297
    online-kurs
    Spectator
    Hi I deactivated mega addons and massive addons but nothing works. All quizzes are not working, course module is not working. If I change form one lesson to another the green bar is not following. Use course: Geldflussrechnung Also to mention is, that everything was working fine before the theme update. We have clients on the platform and need very urgent help otherwise we lose very important customers!!!! It is key for us that everything is working. We will present our work in some day to a wider audience. Please I need a very soon fix of the problem!!!! I also contact wpbakery support but your support is key!
    #212316
    online-kurs
    Spectator
    Hi More details what is not working:
    • all questions do not work, no matter in which mode I work (admin, teacher, student)

    • I enabled again: unit slug, direct link to completed units and hide finish course button. After this I can enter the units and mega addons do work properly. Also h5p is showing up again. Still no questions are working!!

    It has to do with the course plugin and your latest update. Before I could work with no problem. Is it possible to undo your latest update?

    #212324
    online-kurs
    Spectator
    Hi Now I received an answer form mega addons for wpbakery. I followed his advice:
    • delete plugin
    • install plugin again with wp and turn off stats counter
    Nothing changed, all problems are still there. No questions run, course module not working properly, some addons work, some not, error in the course module.
    #212415
    Anshuman Sahu
    Keymaster
    This reply has been marked as private.
    #212426
    online-kurs
    Spectator
    Hi I do not understand your explanation. I was working for just a year with mega addons and all was working fine. It is more your update which is now interfearing with the addon. You have to provide me with much more details that I can contact the addon support because I do not know what kind of problem are there with your course module. You granted with your theme that it is wpbakery compatible. Now you say different. I feel very helpless. I can not work without mega addon. I need this features. I did a lot of work with it in my courses!!!!!!!!!! You have to give me a better advice especially because it was working fine bevore your Theme update!!
    #212473
    online-kurs
    Spectator
    Hi I deleted the addon but still then questions in lessons do not work and also quiz do not work again. Most h5p in lessons are not showing up! It is the total break down of everything. I have to refund the courses to my students because the courses do not work anymore. Now the worst case is happening. All the work for nothing.  
    #212631
    Anshuman Sahu
    Keymaster
    Well I have already shared this video as a proof : http://somup.com/cq1h2EnJ6M That some of the third party plugins maybe its visual composer itself is causing the issues with the quizzes .   with each ajax call these files are also called : http://prntscr.com/nygh5o     and once these two scripts js_composer_front.min.js and  waypoints.min.js finish loading they generate this javascript error : http://prntscr.com/nygjx7 and this error generated by mega-addons : http://prntscr.com/nygke9 So, did you see anything related to our scripts ?   I guess these are called by js_composer or its addon to make it ajax compatible. I can understand your situation but the error is not related to our scripts but third party plugins . We have not changed anything in the code regarding the quizzes .you can check the changelog.txt of each of our plugin . the issue not at all related to wplms update . Its something broke with your VC or its addons you are using .            
Viewing 11 posts - 1 through 11 (of 11 total)
  • The topic ‘all quizzes does not work anymore’ is closed to new replies.