Automatic Certificate Generation

Home Forums Legacy Support Support queries How-to & Troubleshooting Automatic Certificate Generation

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  • #236356
    rahmediahouse
    Spectator
    How the course certificate can get generated once the course gets completed automatically and once the course gets generated a pop should come mentioning the course has been completed,
    #236456
    logan
    Member

    Hello,

    please have your answers:

    1-- no it does not appear in pop up because it is not designed that way. it appears in this way: http://prntscr.com/q84xmj

    2-- no that is not integrated with mobile thing but they can get an email about the certificate generation.

    goto wp-admin >> lms >> settings >> touchpoints >> enable for certificate.

    refer: http://prntscr.com/q84w02

    #236603
    rahmediahouse
    Spectator
    <span style="color: #4b4d4d; font-family: Lato; font-size: 14px;">http://prntscr.com/q84xmj</span> How is this configured, I am still not getting this.
    #236661
    logan
    Member

    Hello,

    ** deactivate all third party plugins with cache plugin.

    ** activate: https://wplms.io/support/knowledge-base/postman-smtp-for-emails/

    configure it and then check if the test email goes in your wp-admin email's inbox.

    ** check other emails that are going or not?? like forgot password and woocommerce.

    ** then goto wp-admin >> lms >> settings >> emails >> set these two values.

    refer: http://prntscr.com/pukpfq


    if it does not work then go to wp-content / themes / wplms / functions.php by using ftp and then add this line one by one,

    add_filter( 'bp_email_use_wp_mail', '__return_true' );

    if it does not work then replace with this one

    add_filter( 'bp_email_use_wp_mail', '__return_false' );

    check if it works.


    also contact your WebHost and ask them if they are blocking the email from wordpress, we are using  wp_mail() function.

Viewing 4 posts - 1 through 4 (of 4 total)
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