automatic updates for plugins not working

Home Forums Legacy Support Support queries Update Issues automatic updates for plugins not working

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  • #20162
    Sylvia
    Participant
    A few months ago I had to completely manually install the themes and plugins as updates for plugins are not visible in my wordpress. Message at top of plugins page is: <span style="color: #444444; font-family: 'Open Sans', sans-serif; font-size: 13px; font-weight: 600; line-height: 19.5px;">Error while checking for update. Can't reach update server. Message: Internal Server Error</span> All my other non wplms plugins update normally. Any idea why this is and how it can be restored? Sylvia 40plusstylecourses.com
    #20407
    Anshuman Sahu
    Keymaster
    We are unable to replicate the issue at our end . Please check it from the wp-admin -> updates and click on that check again button atleast three to four times to get the latest updates . However you can manually install the latest theme by downloading the latest package using your themeforest account and then install it manually . For the plugins update you can update them from plugins page also .
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