Bought courses not visible

[milli4697]

Since last update there are some difficulties with courses students bought. The purchased courses are not shown in single course overview, nevertheless they can see them in "my orders". Do you have any idea how students can get couse-access?

[sandy]

Can you please share site url as well as admin credentials and student credentials to check the issue. Also let us know if there are some cases or all the student are unable to view their courses.

[milli4697]

URL  https://fibu.academy/   FTP credentials: host: fibu.academy user: p8092313-testweb pwd: @Aqm16b221b12a437   Admin: jana_vs @pendesk7   User: julia51 pwd: strubbel@50   Thanks a lot!!

[milli4697]

... all students are unable to view their last purchased courses....

[sandy]

Can you please update theme as well as all the vibe plugins to the latest version. Please see right sidebar of this page for latest versions.

[milli4697]

Have done it. Problem persists... :-(

[Anshuman Sahu]

Hi @milli4697, i checked your site and found out no issues with the course purchase please check  : http://screencast-o-matic.com/watch/cDnehuhLPm but i can see there are some of the courses(http://fibu.academy/?post_type=course&p=1242) which are in drafts ,there may be problem with these course as they will not show to the user in the front end and students will not be able to subscribe to these courses . Please make sure that all of  the courses are published and also tell your students to clear their browser caches before they access your site .

[Eniferum]

Same thing here. Since the last update booked courses are no longer shown in the students profile course page. Looks like a bug in the bp_course_has_items function because it returns nothing then echoed. Cache has been cleared several times, course is published and connected with the right product. I added a screenshot for visualisation and hope for a fast patch of the issue!

[Anshuman Sahu]

Please try clearing the cookies also in browser . Please make sure theme and all its plugins are updated to  latest . Resave permalinks after update . If still you are facing issue with the booked courses then please share admin credentials and site url to check this at your end . PS : mark reply as private while sharing credentials .

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