Hi there,
I need some help with the certificates. We are having an issue with the certificates. It shows as soon as you finish the course the certificate. But when i log again it shows me the error: “the image not could not be loaded” . This is a huge problem because students then are not able to see their certificate. Only once.
I could not send the credentials because the private mark is no appearing.
Thanks,
Marta
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Hi,
Please contact your host provider and ask them to active this library "GD image library".
Also share your ftp credentials in a private reply.
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Hi,
As said in previous reply.
Please confirm to your host provider about "GD image library".
This library must be active for this.
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Hi ,
It may also be related to the base64 data being posting to server .
Please provide me some time to check this issue . We need to debug this at code level . do ping back for a reminder please .
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Hi I did checked your site and found that the image file that is created. When image bits are not uploading to the server hence creating a blank image with no data due to server security.
Somehow editing r writing file via code is denied on your server . Please conact your webhoston this or try disabling the security and caching plugins you have .
Hey guys,
The server has now all permissions and security opened. Now you can help me without any problems.
I'll be awaiting for your answer.
Well I debugged it further and came to conclusion that wordpress core function put_contents is not working .
The issue is with the file system .
Your file system has to be direct in order to save the certificate image on server .
refer :
https://alex.blog/2009/05/07/wordpress-how-to-force-direct-filewrites-for-upgrades/
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Try adding these lines in your wplms-customizer.php file in wplms customizer plugin :
define( 'FS_METHOD', 'direct' );
define( 'FS_CHMOD_DIR', 0777 );
define( 'FS_CHMOD_FILE', 0777 );
add_filter( 'filesystem_method', create_function( '$a', 'return "direct";' ) );
.
