certificate black

Home Forums Legacy Support Support queries How-to & Troubleshooting certificate black

Viewing 15 posts - 1 through 15 (of 18 total)
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  • #66016
    Anjaaaa
    Spectator
    Hello, My certificate used to be showing just fine, but for some reason now it keeps turning black. http://www.learngermanwithania.com/certificates/certificate-2/ Any idea why this is happening? Thank you!
    #66017
    Anjaaaa
    Spectator
    You can please check if you want user:[email protected] PW: lkRm*skIy6gSwNY^jYkmGht) And my site is also loading very slowly with WPLMS. Do you have any idea why this is?
    #66204
    H.K. Latiyan
    Participant
    I checked your site and found out that the image that you have set in the certificate is not loading, it is showing  the 404 not found error, refer: http://prntscr.com/c8yifz Please try removing the image and then again upload the image and then check. Let me know if this helps.
    #66851
    Anjaaaa
    Spectator
    Ok I just changed that. But it's still turning black :(
    #67079
    Anshuman Sahu
    Keymaster
    Ok I checked a certificate template which you have shared link above . I found that the background image url was coming from a different domain . So i removed the back ground and upload it again and with some css i was able to fit the background .Now certificate is working fine . Please check and confirm .
    #67350
    Anjaaaa
    Spectator
    Hi Alex, Thank you so much! This is working now. However there are still two problems: 1) The PDF version stretches and so the writing gets blurry 2) When I choose "print" and safe as PDF there is some weird writing on the document. Please see the 2 enclosed files.
    #67526
    H.K. Latiyan
    Participant
    1) This is because of the width height you have provided in the cedrtificate. So please change it accordingly to adjust the certificate. 2) When you print the certificate then on the left side at the bottom you can see some settings. From there remove the header and footer and also change the size of the certificate to remove the writings.
    #68436
    Anjaaaa
    Spectator
    Thank you for your response 1) So what is the perfect width and height? I feel like when I change it, then it looks bad in the preview. Can you please tell me what size to use? http://www.learngermanwithania.com/certificates/certificate-2/ Thank you!
    #68554
    H.K. Latiyan
    Participant
    Your height is set to 900, try to reduce this height to say 600. Let me know if this helps.
    #70112
    Anjaaaa
    Spectator
    Ok thank you! And one of my students just send me a message, saying the following:   "When I click on the certificate it shows, however without the date of completion. When I click on the little pdf section on the side to download it nothing happens." So pdf and the date of completion still don't work....
    #70219
    Anshuman Sahu
    Keymaster
    Okay i have modified your certificate again .Please check and confirm .
    #71856
    Anjaaaa
    Spectator
    Oh thank you very much, Alex! I will ask her and see if it's working now...   One more thing. I actually thought I fixed the slider, but for some reason it still keeps disappearing after some time. (please see screenshot)  
    #71857
    Anjaaaa
    Spectator
    Oh I can't add a screenshot :(
    #72000
    H.K. Latiyan
    Participant
    I couldn't replicate the issue on your website, refer: http://prntscr.com/cmj167 The slider is not disappearing from your website. PS: You can try using prntscr.com for sharing the screenshots.
    #72253
    Anjaaaa
    Spectator
    Yes, it does after a while. Please have a look here:   http://prnt.sc/cn8id3   Thanks!
Viewing 15 posts - 1 through 15 (of 18 total)
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