Home › Forums › Legacy Support › Support queries › How-to & Troubleshooting › Certificate problem
- This topic has 11 replies, 2 voices, and was last updated 3 years, 5 months ago by Diana.
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October 23, 2020 at 12:55 am #320234zanomarketSpectatorI have this problem when I make the certificate: https://imgur.com/nCO9ENX, this text should be lower, how do I make this change? I left blank space here: https://imgur.com/qtENc4Q but still the same problem. Please, check my account.October 23, 2020 at 12:55 am #320235zanomarketSpectatorThis reply has been marked as private.October 23, 2020 at 5:27 am #320256DianaParticipantHere is an example, please check: https://wplms.io/support/knowledge-base/custom-certificates-with-printable-background-images-and-certificate-code-validation/ The above tip only work in case you are not using wplms pdf certificates addonOctober 23, 2020 at 10:41 pm #320457zanomarketSpectatorDone,thanks for the help, if you check here you will see its ok: https://unifaonline.com/certificates/certificado-unifa-online/ But when student download the cert, look whats happen: https://imgur.com/oGPj6AT How do I fix this? Also, [certificate_student_date] isnt working.October 24, 2020 at 11:45 am #320535DianaParticipant[certificate_student_date] : Displays date on which Certificate was awarded to the Student In any case, if user assign certificate to students from course-admin sedction then this shortcode will not show any value. It will only show value when student complete the course and earn the certificate by themselvesOctober 27, 2020 at 2:42 am #320948zanomarketSpectatorMy certificate is not working. Look: https://imgur.com/azylMDH Look how did I setup the certificate:
- https://imgur.com/EKqTS8c
- https://imgur.com/4ZHFTiI
- https://imgur.com/ZHToieb ( I think here is the problem)
October 27, 2020 at 12:32 pm #321072DianaParticipantThis reply has been marked as private.October 27, 2020 at 9:33 pm #321212zanomarketSpectatorStill having problems after watching the tutorials, [certificate_student_name] isnt working. I made a new user student, did the whole course and made the course, finished test and when I download certificate, look whats happen: https://imgur.com/AJZPL0l [certificate_student_name] gives the name of the instructor, it doesnt show me the name of the student, this is a mess up. Also [certificate_student_date] not working, can you please check my account? I cant finish this damn certificate template, so many things not working fine. Check my account please.October 27, 2020 at 9:34 pm #321213zanomarketSpectatorThis reply has been marked as private.October 29, 2020 at 6:40 pm #321757DianaParticipantThis reply has been marked as private.October 30, 2020 at 5:25 am #321827zanomarketSpectatorOk, so, you will fix [certificate_student_name] and [certificate_student_date] or should I have to change to another learning system? There are so many issues with wplms that make me lose so much time, I had to finish this proyect long time ago but Im still having troubles with your system, looks so buggy.October 31, 2020 at 7:57 pm #322222DianaParticipantThis reply has been marked as private. -
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