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  • #265885
    Masi496
    Spectator
    Hola, Les agradecería que me pudieran resolver el siguiente problema, por favor. He creado un certificado, lo he incorporado al curso y cuando el alumno finaliza el curso no recibe por ningún sitio el certificado. He seguido el tutorial siguiente: https://wplms.io/support/knowledge-base/custom-certificates-with-printable-background-images-and-certificate-code-validation/ Sin embargo no funciona. Espero su respuesta. Un cordial saludo.
    #266067
    Veronica
    Moderator
    hola!! no this is not the right way please use pdf certificate for creating the certificates

    tip regarding pdf certificate builder:

    refer: https://wplms.io/support/knowledge-base/pdf-certificates/

    https://www.youtube.com/watch?v=d9mXInbmFGY

    https://www.youtube.com/watch?v=kyJGVlegWTc

    https://www.youtube.com/watch?v=ylT1j35dUbg

    https://wplms.io/support/knowledge-base/wplms-pdf-certificates-update-1-3/

    make sure you have enabled all the latest version of plugins and theme on your site

    connect the certificate within the course in the course setting then you will find the certificate in the profile section of the user.
    #266159
    Masi496
    Spectator
    Gracias Verónica, ¿Es posible crear shortcodes personalizados para el certificado? ¿Por ejemplo su número de identificación fiscal?
    #266160
    Masi496
    Spectator
    <span style="vertical-align: inherit;"><span style="vertical-align: inherit;">Gracias Verónica</span></span> <span style="vertical-align: inherit;"><span style="vertical-align: inherit;">¿Es posible crear shortcodes personalizados para el certificado? </span><span style="vertical-align: inherit;">¿Por ejemplo su número de identificación fiscal?</span></span>
    #266346
    Anshuman Sahu
    Keymaster
    Yes its possible .We can add a custoom field in the course settings for this which we can later show in the certificates . We can take it as a paid customization for $19 ,please confirm if you agree .
    #268377
    Masi496
    Spectator
    This reply has been marked as private.
    #268608
    Anshuman Sahu
    Keymaster
    So is it the student field or the course field? Will student enter this field or course instructor will put this field into course settings ? If its student field then its pretty easy to do and is already available. use this shortcode : [certificate_student_field field="my-field-name"] change the my-field-name accordingly(case-sensitive).
    #268651
    Masi496
    Spectator
    Es un campo de alumno, el número de pasaporte del alumno. Si usamos ese shortcode cambiará el nombre, ¿verdad? Necesitamos incluir el nombre y el número de pasaporte del alumno en el certificado. Si nos pudieran dar una solución, sería muy gratificante. Gracias.
    #268923
    Anshuman Sahu
    Keymaster
    Well simply create a profile field named "Passport" from wp-admin -> users -> profile fields add into base profile field group . then if user has filled this field you can add this shortcode :

    [certificate_student_field field = "Passport"]

      in your certificate to show this field in your certificate with name .
    #270668
    Masi496
    Spectator
    Buenas tardes, He configurado los certificados según los vídeos que nos pasaron pero no se ven correctamente. Les adjunto las siguientes imágenes:
    1. Los botones para descargarse el certificado no se ven:
    https://drive.google.com/file/d/17_jF84oKIM3c5XJC8gJl2sUVun--RhB_/view?usp=sharing
    1. El pdf se ve completamente en blanco:
    https://drive.google.com/file/d/14VWVixjPQQrX8ealN9PgKKN2kFJf9HMr/view?usp=sharing Les agradecería que me lo pudieran resolver por favor. Estoy a la espera de su respuesta. Un cordial saludo.
    #270742
    Veronica
    Moderator

    hi!

    it's all the adjustments that you have did on your certificate.

    let me clear

    the steps for pdf certificate

    1. select the text box in pdf certificate builder choose the width and height accordingly
    2. drag and drop the element according to your design
    3. choose the alignment of the text there
    4. and after that click on the EDIT TEXT
    5. after that click save option
    6. now check it pdf and after assign to user
    #271616
    Masi496
    Spectator
    Hi, Indeed, we have carried out the steps that have been indicated to us and yet it continues without being seen. The generated pdf is blank. The buttons to download them too. We would appreciate it if you could resolve it, thank you. We await your response.
    #271759
    Veronica
    Moderator
    ok i am checking this....
    #271771
    Veronica
    Moderator
    hi, well i have found your previous provided credentials but unable to check the site url so please provide it i will create a certificate add it in the course (so please also provide the course url on which i can perform testing) and then let you know the results but before this please provide credentials and site url in private reply
    #271957
    Masi496
    Spectator
    This reply has been marked as private.
Viewing 15 posts - 1 through 15 (of 28 total)
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