Certificates not working

Home Forums Legacy Support 4.0 Bugs & Issues Certificates not working

Viewing 14 posts - 16 through 29 (of 29 total)
  • Author
    Posts
  • #318751
    astoria_group
    Participant
    It was in the dashboard layout - there was no space between My courses and Manage courses tabs, as well in the manage courses - all courses appeared with different size
    #319115
    Anshuman Sahu
    Keymaster
    Ok in that case we would need your ftp credentials in case. Please share them in private reply
    #319237
    astoria_group
    Participant
    This reply has been marked as private.
    #319404
    Anshuman Sahu
    Keymaster
    This reply has been marked as private.
    #319518
    astoria_group
    Participant
    This reply has been marked as private.
    #320186
    Anshuman Sahu
    Keymaster
    This reply has been marked as private.
    #320324
    astoria_group
    Participant
    Thank you ALex! But certificates still dont work
    #320593
    Anshuman Sahu
    Keymaster
    Hi we are using Tcpdf library for genearting pdf from html there. Its the issue related to that . Can you please simply try using the generate pdf button and check if button is there or not .
    #320655
    astoria_group
    Participant
    There is a button for creating pdf (you can see it in the video) problem is when building the certificate, lots before even pressing the button to create pdf
    #321136
    Anshuman Sahu
    Keymaster
    This reply has been marked as private.
    #322042
    astoria_group
    Participant
    Alex, please watch video again. Everytime same issue is happening: https://www.loom.com/share/28b3d027c55d4b369cabe9401e5b680d
    #322159
    Veronica
    Moderator
    hi thanks for the detailed video here http://prntscr.com/vaq213 is the issue you have set the width but not the height please set the height once and then check
    #322288
    astoria_group
    Participant
    This really cant be the reason why it is disappearing from the editor but not from the pdf. Will try and let you know.
    #322345
    Veronica
    Moderator
    I would like to request you that please first try to set the height and then check if the same issue still persists
Viewing 14 posts - 16 through 29 (of 29 total)
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