Changing user role from Student to Instructor

[hamza123_704]

Hi When a user creates an account through the create account link: https://www.dropbox.com/s/vm5mp5z34ec57ji/Screen%20Shot%202020-11-24%20at%2014.50.15.png?dl=0 Once done, we changed this user role to "instructor", once that done, the user can create a course but after the creation, the instructor has no access to that course they've created. However, the admin is able to see it. Please Let me know what could be the issue and I can share with you the user details to check out/

[hamza123_704]

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[Veronica]

may I know which version of theme and plugins you are using? and also confirm if you are using the co-author plugin.

[hamza123_704]

Theme Version: 4.095.2 WPLMS CoAuthor Plus Add-On Version 4.0 Co-Authors Plus Version 3.4.3 BuddyPress Version 6.3.0 Yes I am using Co-author plus.

[Veronica]

hi I would like to request you please try to disable the co-author plugin and then try to check the same

[hamza123_704]

If I disable this plugin, I think we no longer be able to have multiple instructors for a course? Many thanks.

[Veronica]

hi yes right we found this issue if any instructor has a special character in their names they are facing this issue and we are working on this we will fix it.

[hamza123_704]

Thank you very much for letting me know. Please update me once this sorted because it is creating for us a big issue.

[Veronica]

yes we will update once it is fixed thanks for your patience

[Author]

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