Commission question clarify

Home Forums Legacy Support Support queries How-to & Troubleshooting Commission question clarify

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  • #50539
    ulyssesw
    Spectator
    Hi, Take for example, a course is $100, and instructor commission is 80%. And a student pays by credit card to purchase the course. My question is: When the commission is calculated for the instructor, does it factor in the credit card processing fee PayPal charges?   Scenario 1: Does not take into account PayPal credit card processing fee: Instructor commission = 80% x $100 = $80.   Scenario 2: Take into account PayPal credit card processing fee: If processing fee is 4%, then the new amount received by the system is $96. Then instructor commission is 80% x $96 = $76.80.   Which of the above scenario is correct? Thanks.
    #50758
    Anshuman Sahu
    Keymaster
    Well our commission calculation is based on the woocommerce hooks . It is based on the pricing that is provided by the woocommerce " woocommerce_order_status_completed " hook . So the pricing part is covered by the woocommerce whether it handles the paypal processing fees or not . Try contacting woocommerce plugins support on this . We fetch the product price by line total of that order . and calculate the pricing also in case any discount coupon is applied .
    #50787
    ulyssesw
    Spectator
    Thanks Alex. I believe since in that case, the price WPLMS use to calculate the commission, is based on the "gross" price amount. Which is the price the instructor set in the product. Because i think woocommerce does not take into account the PayPal credit card processing fee. However for discounts coupons, woocommerce takes into account.
    #50966
    Anshuman Sahu
    Keymaster
    You are correct in finding this use case . WPLMS as such does not have any payment process. Commissions are calculated based on woocommerce order value and WPLMS relies on WooCommerce feeback for the exact amount paid. The issue originally lies in how woocommerce calculates the order value at the end of the payment process as this value is picked by wplms for commission calculation. As of now there is no solution for this ,however i am adding this to our issue log so that we can find a fix for this in future if possible .
    #71146
    EmanuelGT
    Participant
    What about taxes, and handling fees added to the checkout? are they added to the instructor's commissions?? Use this as an example:
    • Course gross price (defined by instructor) $100
    • at checkout, woocommerce will add a handling fee = $10
    • and it will calculate 15% TAX on the total = $16.50
    • total payment = $126.50
    will the instructor's commission is calculated based on the gross price ($100) or based on the final payment ($126.5) ??? Thanks in advance for your clarification!  
    #71191
    H.K. Latiyan
    Participant
    @emanuel: Please create your own topic for your issues. We take the item value and process the commission and the item value here is $100 only,  so the commission will be calculated according to $100.
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