Course expired

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  • October 13, 2021 at 5:44 pm #372721
    amishbhavsar
    Spectator
    Hi, Even though all my students have active subscription for all the courses on my site, they lose access to any course they haven't started. So they are unable to see any of those courses under enrolled courses. Plus, if they go to the course page, they see Course expired button. When they click to renew the course, it asks them to pay, even though they have already paid for it earlier and have an active subscription. I will include the admin credentials in the next message to keep the privacy. Pls help as this is an urgent issue. Customers have paid and are unable to access the courses.
    October 13, 2021 at 5:50 pm #372722
    amishbhavsar_136
    Participant
    This reply has been marked as private.
    October 13, 2021 at 6:04 pm #372724
    amishbhavsar
    Spectator
    Pls cancel this ticket... it was a user error.
    October 14, 2021 at 7:37 am #372762
    Veronica
    Moderator
    ok
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Viewing 4 posts - 1 through 4 (of 4 total)
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