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After yesterday's update of plug-ins, one of the courses does not open - a blank page opens, as in the video: https://drive.google.com/file/d/1JqKQkehj9FgzDCTTOCeLOueYhbbiP9k8/view?usp=sharing What could be the reason?question: 1. Is this course specific ? Does this happen with all courses or 1 particular course. 2. Is this student specific ? All users to 1 specific student. The most likely reason for such issues is inconsistent data from the returning api call. This can happen if a unit was added in the course with inconsistent data. for example you enabled Drip feed with dyamic drip but the unit duration is set to 0 .1. This is manifested in one course - I created it in theme version 3.x and migrated to 4.x. Probably problem is due to this. 2. This appears in some students, not all. I noticed that if I cancel a passed unit or quiz for a student, the problem disappears. So I do so far. If I notice any more regularities, I will write to you in more detail about it. Thank you!Thank you! I try to determine the pattern when this happens. The only thing that has been determined so far is that the course does not load if the user starts the quiz and leaves the page without sending the quiz. When the user tries to reopen the course, he has a white page. This can be checked by any user. In this case, I pass this quiz first, and then cancel for the user - and the course opens. This was not the case before. I explore the patterns further.Hi yes we replicated this very strange issue , can you please provide us your valid ftp creds in private reply to check the issue at your end .Well this is something your webhost can tell.Most probably its some kind of permissions issue to the user.
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