Course Time remaining changed to hours after update

Home Forums Legacy Support Support queries Update Issues Course Time remaining changed to hours after update

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  • #33422
    erpwebtutor
    Spectator
    Besides a lot of issues after upgrading to 2.0.6, this has been a painful one as we are receiving a lot of complaints regarding this. We checked the LMS settings, course settings but nothing seem to work regarding this. On the course settings we have set it to days but for students it still displays the time remaining in hours. See below: Course settings: http://prntscr.com/aaivdj Students view: http://prntscr.com/aaivjo Please help resolve this issue ASAP. Regards ERPWebTutor Support
    #33596
    Anshuman Sahu
    Keymaster
    Please note that the when the user is not logged in the site and opens up the course page then the exact course duration is shown which is set in the course settings / But when user is logged in and is added to the course which she opens then the time left is shown to the user in the course . In 2.0 we have added the flexibility to change the duration of courses in hours days etc . So if initially your duration was in hours and user have purchased the course then the duration for them is set according to hours . Now the situation is if you alter duration parameter and duration amount later it will not change the duration of the existing user in course . If you want to make the course duration unlimited for your students then you need to extend their subscription form course admin . refer : http://prntscr.com/aamqti
    #33698
    erpwebtutor
    Spectator
    Our duration was always set to days. Also this is what we have done now. 1. Removed the student from the course 2. Ensured that the duration is set to days in the course settings 3. Added the student to the course and changed the time remaining to 99 days in course admin 4. Logged in as the student and it still shows the time remaining in hours. So our question is in the current release is the only way to show the time remaining is in hours or we have other choices as well? ERPWebTutor Support
    #33893
    Anshuman Sahu
    Keymaster
    Well we are not able to replicate the issue at our end . Please check if you have any woocommerce product connected to the course and it has subscription . Please note that if the course is connected to the product and it has subcription (refer : http://prntscr.com/aazgkz) then this duration will override the course duration (refer : http://prntscr.com/aazgqm)
Viewing 4 posts - 1 through 4 (of 4 total)
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