Hi @alex
Can you help me on this. I would like to keep ticket private, so writing content in reply
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Ok the issue is appearing due to single setting which is in wp-admin -> lms -> settings -> " Auto-mark unit complete when user proceeds to next unit " . This marks the unit as complete as soon as user views no matter they saw it or not then progress sets to 100% .
now this settings : " Auto trigger finish course button " marks the course complete.
So I would recommend you to disable the first one .
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Ok I checked the issue the scorm data is not getting reset at all.
Please note that the course progress and all is not reset if you remove user from course and then re-add them ,this does not resets everything in the course at all.
The progress and all the data of the course gets reset only when you reset the course from course admin for the user .
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Well if the package is of scrom type and scorm.js is loading then it should automatically mark the unit complete .
please check if this is happening .
If happening then all we need is to hide the mark complete button .
use this custom css for that :
#mark-complete{display:none!important;}
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Hi what we can do is to hide the mark-complete button and then use this tip for the package to trigger click on mark complete :
https://wplms.io/support/knowledge-base/preparing-articulate-storyline-to-automatically-mark-unit-complete/
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1 . Well again this is happening due to the setting Auto mark unit complete setting in lms settings . It does not checks anything and completes the unit and trigger unit progress as soon as it is loaded .The thing is iframe take time to load and before that unit is already marked complete .
2 . add this line in your.htaccess file :
SetEnvIf Authorization .+ HTTP_AUTHORIZATION=$0
If above line does not work please change the above line to :
SetEnvIf Authorization .+ HTTP_AUTHORIZATION=$1
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ok can you please share the course url and admin credentials where this issue is appearing ?
.