Cross Menu disappear in mobile menu

Home Forums Legacy Support Support queries Styling issues Cross Menu disappear in mobile menu

Viewing 15 posts - 1 through 15 (of 19 total)
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  • #77150
    barbajuan
    Spectator
    Hi, I read some solutions to this problem but i don't fix it, I recap :: In mobile size : 1) When I open the burger menu, it opens menu ok, but the cross disappears. And on my iPhone 5S, I cannot close it even if i touch in any different zone... I check on my computer reducing the size it closes clicking on other part, but not on my iPhone... being the most important for a mobile menu :) before :   http://prnt.sc/d08ham after :  http://prnt.sc/d08htu   2) i add this custom css : header #trigger .lines,header #trigger .lines:after, #trigger .lines:before { background: #000; } because the burger menu what disappearing scrolling down with fixed header (white over white) but I wanted the burger menu in white color on the first header (transparent)... and only scrolling down in black... http://prnt.sc/d08kor   Could you kindly help me ??          
    #77209
    We were able to replicate this issue. We have marked it as a bug. Thanks for pointing it out.
    #77211
    Track this link https://trello.com/c/6HHNSvyH
    #77274
    barbajuan
    Spectator
    Ok I'll track ! and for the point 2) ? Is it due to the same bug ?
    #77385
    Yes, it is due to the same bug.
    #97172
    jnegron13
    Spectator
    I am having the same issue on iPhone, unable to display the cross to close the menu. Using Modern theme with sleek static header.
    #97294
    Make sure you modern theme is updated to the latest verison.
    #97374
    jnegron13
    Spectator
    Updated from 2.4 to 2.6, child theme. Still not working, cleared cache. Site: http://portal.heartstonourishhope.org/
    #97526
    I checked your site on mobile safari it is working fine.  
    #99860
    jnegron13
    Spectator
    Did you try from a physical iOS device? When using emulators it works, on physical iOS (iPhone, iPad, etc) it does not work. Also tested on a Windows Phone 950 XL and it also does not work. 1. Click the sub-menu (hamburger) 2. Side menu displays 3. Unable to collapse the sub-menu (the X also disappears)
    #99870
    barbajuan
    Spectator
    Same problem !
    #99883
    I tested this on a physical iPhone 6S running iOS 10.2.1 It works fine.
    #99890
    jnegron13
    Spectator
    I am also running 10.2.1 yet every mobile device using every broswer possible will not work. I see others are having similar issues and their is currently a known issue being tracked which is similar. Would uploading a video of my failure or a video of your success make gathering more information better? This issue is making the final deployment of our solution delayed as its unusable on mobile devices. We have tested on over ~20 devices now.
    #99945
    Sorry for the inconvenience caused. I thought you were talking about the search menu cross button. The hamburger Menu cross button does not work in safari. https://trello.com/c/6HHNSvyH
    #103393
    jnegron13
    Spectator
    I see on the tracker it says this is not fixable, however, are there any workarounds? I tried various header styles and they all present the same issue. Is there a configuration or header style this does work on using the Modern theme? Mobile use is huge for this project.
Viewing 15 posts - 1 through 15 (of 19 total)
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