Home › Forums › Legacy Support › Support queries › How-to & Troubleshooting › Dashboard error – Missing widgets
- This topic has 20 replies, 4 voices, and was last updated 7 years, 3 months ago by H.K. Latiyan.
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January 9, 2017 at 12:06 pm #89038jgavilanSpectatorHi guys, Some of our dashboard widgets disappeared. They cannot be seen by students or instructors. They can only see some but not all. So some parts of the dashboard are missing for them. But, when we go to APPEARANCE>WIDGETS the widgets are there, I mean there is nothing missing, they should appear for students and instructors but for some reason they don't appear. Our wordpress, theme and plugins are all up to date. We do not know how this happened. Last friday everything was there, everything worked perfectly and then now this morning we got the problem. Any help?January 9, 2017 at 1:07 pm #89048jgavilanSpectatorThis reply has been marked as private.January 10, 2017 at 12:54 pm #89224Skywalker [ ex VibeThemes]ParticipantThis reply has been marked as private.January 10, 2017 at 1:05 pm #89232jgavilanSpectatorThis reply has been marked as private.January 10, 2017 at 2:09 pm #89266Skywalker [ ex VibeThemes]ParticipantThe WPLMS Event ON plugin on your site is version 0.1. The latest version is 2.5. There was a bug in WPLMS Event ON 0.1 which prevented the auto update of that plugin. Follow this GUide and update your WPLMS Event ON Plugin https://wplms.io/support/knowledge-base/how-to-update-visual-composer/January 10, 2017 at 2:48 pm #89280jgavilanSpectatorThis reply has been marked as private.January 11, 2017 at 4:19 am #89337H.K. LatiyanParticipant1) The wplms eventOn plugin is necessary for wplms if you are using eventOn plugin, because wplms eventOn plugin integrates the eventOn plugin with wplms theme/courses. 2) The guide is for visual composer but the process is same for all the paid plugins provided by wplms. Wplms eventOn plugin 0.1 version had a bug due to which the automatic updates were not sent to the user, therefore use that tip to update wplms eventOn plugin and then after that you'll receive the automatic updates of wplms eventOn plugin. 3) If you want to use events feature then you can activate it otherwise deactivate it. Also there were some bugs in eventOn plugin which are fixed in the latest 2.5 update of wplms theme and its plugins.January 11, 2017 at 11:48 am #89428jgavilanSpectatorHi H.K. Latiyan, I updated WPLMS Event On. Also Event On Full Cal. Now I have WPLMS Event On and Event On Full Call activated and working on the latest versions. But the version that I have for Event On is 2.4.10 not 2.5. I went to the Themeforest downloads to get the latest version of WPLMS theme and then get it from there but the version there is also 2.4.10 not the latest (if the latest is 2.5). Whre can I get Event On 2.5? Anyway our problem remains. I mean the plugins do not work. WPLMS Event On, Full Cal, and Event On do not show the events or anything. They do not show anything they just show blank spaces. When any of the widgets from Event On is in a page that page mis function. The plugin turn into blank areas that do not have to do with Event On. I mean those plugin affet to pages when that page includes any of the widgets by Event On. Our problem with the dashboard was solved, but just because we deleted the Event On widgets from the dashboard so they do not interfere with it. Now instead of showing the Event On widget on the dashboard we created a new page in which we will include the Events calendar. So we decided not to included Event On on any sidebar or page because it interfered with the page and made it work wrong. Now we will have a specific page in which we will include the Event On calendars but we think this is not a solutions. We want to have Event On widgets on the dasboard as we had before. I mean the plugin shoud work as always did. What can we do? Thanks again and regards.January 12, 2017 at 1:34 pm #89664H.K. LatiyanParticipantEventOn plugin is 2.4.10 only, I was saying about the wplms eventOn plugin which is now 2.5 version. You need to update this plugin. Also share the page url of such pages where the issue is replicable to check it.January 12, 2017 at 3:22 pm #89709jgavilanSpectatorOk, WPLMS Event On is version 2.5 now. The page in which you can see how Event On is not working is http://campuspuebloingles.com/pueblo-ingles-y-villa-inglesa/ .There are several instances of the plugin included there, but as you can see nothing appears. It became a blank page. Thanks again.January 13, 2017 at 1:38 pm #89863H.K. LatiyanParticipantI checked your website but was unable to find the reason of the error. Can you please also share the php error log of your website with us to check the error.January 17, 2017 at 9:55 am #90312jgavilanSpectatorThis reply has been marked as private.January 17, 2017 at 9:56 am #90314jgavilanSpectatorThis reply has been marked as private.January 18, 2017 at 2:45 pm #90703H.K. LatiyanParticipantThis reply has been marked as private.January 19, 2017 at 9:53 am #90839jgavilanSpectatorThis reply has been marked as private.
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