Data Request Button doing nothing

[DrewNiemeyer]

Hi, Just wondering if the data request button works yet, or if there is something wrong with my installation. From the user's profile menu --> settings > export data settings > "request data" button. Thanks

[DrewNiemeyer]

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[Veronica]

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[DrewNiemeyer]

Hi Veronica, The email did not arrive in either the inbox or the junk mail of that email address. But, there is a listing in wp-admin>Tools>Export Personal Data, to say that there has been a request from that user. https://prnt.sc/ujvmst And Wordpress sent an email to admin to tell me that there has been a request for personal data. This is the most activity that has happened with that button. I don't know how you did it, because I tried it out again just now and still got nothing. It looks like the button is not even connected.

[Veronica]

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[DrewNiemeyer]

Ah, that's good to know. Student users on the site won't be able to do this, though (there won't be an admin bar there for them. The user that you used for the demo was an admin) Anyway, will there be a fix for that button at some stage? (I'm not in a hurry) I like the feature. Also, I logged into admin and completed the request that you posted in the demo video that you made for me. That was nearly an hour ago. The email has still not been received (inbox or spam). https://prnt.sc/ulp305

[Veronica]

 hi,

if you want to show the WordPress bar for students then you can but if you want to make any feature then you can create a feature request for the same from here: https://wplms.io/support/forums/forum/general/feature-request/ and for emails we just send the emails the speed of the mail to receive depends on the server we have no control over it.

[DrewNiemeyer]

Hi Veronica, It turned up eventually, so all good. Thanks. I'm not looking for another feature, I'm just wondering if the 'Request Data' button will be fixed sometime soon? https://prnt.sc/umcwhp Thanks

[Veronica]

ok got your point let me check this will share the results here...

[Veronica]

yes, you are right! just checked the same and found nothing happens when clicking on the button I have just reported the same and it will be fixed with our next update just created Trello card you can check the progress from here https://trello.com/c/qpuPbQva thanks

[Veronica]

yes, you are right! just checked the same and found nothing happens when clicking on the button I have just reported the same and it will be fixed with our next update just created Trello card you can check the progress from here https://trello.com/c/qpuPbQva thanks

[DrewNiemeyer]

Awesome! Thanks for that

[Veronica]

closing this one now if you need further assistance then you can create new topic thanks

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