Home › Forums › Legacy Support › Support queries › How-to & Troubleshooting › Elementor problems in course, units and more
- This topic has 10 replies, 3 voices, and was last updated 3 years, 3 months ago by Diana.
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January 12, 2021 at 1:10 pm #333479lepeolmedoSpectatorSince day 1 with WPLMS V4 I am having problems with Elementor in course and units. Please check the videos until the end: 1) When edit the course with Elementor, the entire course layout disappear: https://drive.google.com/file/d/1VS7ROQ5NoOhLV39rOyStwmUwudoGPjp3/view?usp=sharing 2) Units and course description doesn’t take Elementor styles, icons, etc: In units: https://drive.google.com/file/d/1rDjlTH2_BSHAT5LfajvQhwRa0hccUECX/view?usp=sharing In course description: https://drive.google.com/file/d/1p6sUkBcKi0ewOJCJFsFbA1wij2P-3Hpp/view?usp=sharing I already: 1) Deactivate all third party plugins 2) Reinstalled Elementor 3) Reinstalled everything in self-hosting WP with XAMPP to check if it was the hosting problem. The problem appear too. I need help with this please ASAP.January 12, 2021 at 1:10 pm #333480lepeolmedoSpectatorThis reply has been marked as private.January 13, 2021 at 7:58 am #333652DianaParticipantThis reply has been marked as private.January 13, 2021 at 1:19 pm #333698lepeolmedoSpectatorSeriously? This is support your answer? I understand how the VibeBP layout works, this is NO what I showed you in the videos. Elementor is NOT WORKING on course descriptions and inside units, this has absolutely nothing to do with course layout. Please, don't tell me "one issue at the time", this is not acceptable at all. All the bugs are related to Elementor in courses and units! And many of us make a living selling courses, this is not what a paid support service should answer. I renewed after updating to V4 because all the problems I am facing. I see many of the support tickets, and you always ask for more information about the problem (sometimes seems like you want to delay the solution, like in this case). I gave you very complete but short VIDEOS about the SAME bug, and this is how you answer? Not only that, but I lost 3 working days with this kind of answer. Here started and can't accept this kind of answer either https://wplms.io/support/forums/topic/firebase-database-js-errors/ . You must understand that I have a problem with your product and it is urgent. Please see the videos and check the problem. Is all there. 1) If I use Elementor to edit THE COURSE DESCRIPTION (not layout!), THE LAYOUT DISAPPEAR. 2) If I use Elementor to edit THE COURSE UNIT, THE STYLE is not there. Same with THE COURSE DESCRIPTION. All related to ELEMENTOR, COURSE AND UNITS. Please be more efficient with your answers as I try to be with my questions, and help me to solve this problem I am having with your theme, don't give me generics answers, I need the help I paid for. Thanks.January 13, 2021 at 3:28 pm #333749MrVibeKeymasterFirst issue : This is the expected behaviour. If you start editing the course via Elementor, then you need to build entire course via Elementor. The reason is an Elementor technical limitation that it does not work inside its own content. You can simply copy the course layout and paste it in the Course edit via elementor. Second issue in my next reply.January 13, 2021 at 3:48 pm #333751lepeolmedoSpectatorOk, thanks for your answer. Didn´t know that. How can I do it without VibeBP layout and add the button "take this course button"? Is there any shortcut?January 13, 2021 at 8:36 pm #333777lepeolmedoSpectatorWaiting for the response of the second issue and if "take this course" shortcode exist.January 14, 2021 at 4:41 pm #333999MrVibeKeymasterchecking site.January 14, 2021 at 4:48 pm #334000MrVibeKeymasteri made following fix in your elementor settings : https://prnt.sc/wnkc8k and it is now working https://prnt.sc/wnkf0b for any type of icons i suggest using the SVG based icons.January 14, 2021 at 8:06 pm #334020lepeolmedoSpectatorGood to know, thank you! Close please.January 15, 2021 at 6:58 am #334070DianaParticipantClosing
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