Emails ever in junk

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Viewing 9 posts - 1 through 9 (of 9 total)
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  • January 7, 2017 at 7:32 am #88719
    Daniel Sfair
    Participant
    Hello, When a user registrate in WPLMS, the email goes to junk (I'm using SMTP). I spent some time (some days) with my server support team, and the conclusion was: would recommend thoroughly reviewing the email templates of BuddyPress, so you can permanently resolve any issues related to that. You can review a detailed tutorial on how to manage the email templates on your website here: > https://codex.buddypress.org/emails/ Once you review the email templates on your website, make sure that they comply with the anti-spam regulations. You can use any guide for that purpose, such as the one here: > https://www.ftc.gov/tips-advice/business-center/guidance/can-spam-act-compliance-guide-business You can tweak your templates and test if the issue is resolved after that. Once the email templates are edited and spam-free, you will be able to send them out instantly and without any issues at all. But I'm using the original WPLMS templates. Could you help me? I do not know what else to do. Kind Regards.
    January 7, 2017 at 7:33 am #88720
    Daniel Sfair
    Participant
    This reply has been marked as private.
    January 7, 2017 at 7:57 am #88728
    Skywalker [ ex VibeThemes]
    Participant
    This reply has been marked as private.
    January 7, 2017 at 7:12 pm #88826
    Daniel Sfair
    Participant
    This reply has been marked as private.
    January 9, 2017 at 11:54 am #89036
    Anshuman Sahu
    Keymaster
    Okay thanks for conforming .We would recommend you to use the buddypress emails templates as buddypress is maintained by wordpress .Wplms email template is not updated since the buddypress added its emailing functionality . Now we  recommends the Buddypress emails . So,please disable the wplms html emails . then migrate all all the emails to buddypress emails from the notice in admin . then save the buddypress email templates . Then check emails if they are sending to spam now ?
    June 30, 2018 at 9:19 pm #167790
    jefrz22
    Participant
    Hi, I am having this issue now even if the emails are set up in buddy press. Everything goes to Spam. Can you please help me?
    July 2, 2018 at 12:06 pm #167894
    Mark Morgan
    Spectator
    Hello, @jefrz22 Please create your own topic. Please change the From name and From Email with another email and also change admin email. To do this please go to wp-admin -> LMS-> Settings -> Email-> Email Options. Refer : http://prntscr.com/k1ktew
    July 2, 2018 at 1:04 pm #167912
    jefrz22
    Participant
    Hi Mark, I already created a new topic here https://wplms.io/support/forums/topic/activation-emails-sent-to-spam/ I have set up everything in the setup and still the same. Regards,
    July 3, 2018 at 12:48 pm #168039
    Mark Morgan
    Spectator
    Please do not create multiple topics, please reply on your own topic.
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