Error login credentials And Invalid Activation Key

Home Forums Legacy Support Support queries How-to & Troubleshooting Error login credentials And Invalid Activation Key

Viewing 12 posts - 1 through 12 (of 12 total)
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  • #101192
    netimage
    Spectator
    Hi there, my users are still getting the Error login credentials. They registers get the activation link and some of them are getting errors: Activate your account. Invalid Activation Key I tried to replicate it, but its working for me. So I was thinking that I will remove the need to activate your account after registration, but I can find it  where  can do that. :( Can you help me with that? I had the activation steps there so I want get spam registration and fake/spam comments. They also got errors for Course http://imgur.com/a/raK5A How to solve it?    
    #101198
    netimage
    Spectator
    This reply has been marked as private.
    #101401
    H.K. Latiyan
    Participant
    Please try using the wplms custom registration form for registration purpose and you can skip the avtivation email also in this case, refer the tutorial: https://vibethemes.com/documentation/wplms/knowledge-base/custom-registration-forms-in-wplms/
    #101402
    netimage
    Spectator
    Thank you, I will try that! Btw. some people also send me this: I activated my account and could register for a free course, but after I left the page for a while and upon returning, I cannot sign in. It says my log-in credentials are invalid. They are not, I tried resetting my password as well - even with a new password it states the information is invalid. What can be done? Maybe the problem is with the Sessions, so I need to log out people from everywhere and change their account. Is there a fix for that?
    #101416
    netimage
    Spectator
    This reply has been marked as private.
    #101628
    H.K. Latiyan
    Participant
    This reply has been marked as private.
    #101707
    netimage
    Spectator
    This reply has been marked as private.
    #101795
    MrVibe
    Keymaster
    Ok, I tried to replicate the activation issue and I got the error. Please check this video : https://www.screencast.com/t/HaBSiD3yl2m The error says that the "Login session expired more than 3600.." note that this string does not exist in WPLMS, so it is an interference of an outside plugin. Note that the default registration and activation system is provided by BuddyPress, not by WPLMS. Is suspect following plugins are interfering with BuddyPress login and registration system :
    1. Inactive Logout
    2. WP Security
    Try deactivating following plugins and kindly update if any of the above was causing this issue.
    #101861
    netimage
    Spectator
    Thanks I will check that, however some people are still get activation link and some of them are getting errors: Activate your account. Invalid Activation Key. Is there a way how to find what is causing this?
    #101876
    netimage
    Spectator
    This reply has been marked as private.
    #101890
    netimage
    Spectator
    This reply has been marked as private.
    #102078
    H.K. Latiyan
    Participant
    I checked your website and found out that you have added the custom css in your website which is hiding the login buttons in your website, refer: http://prntscr.com/em6yxl Please remove this custom css to fix the issue.
Viewing 12 posts - 1 through 12 (of 12 total)
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