Filters are not working

Home Forums Legacy Support Support queries Other issues Filters are not working

Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • #65353
    cypruslee
    Participant
    Hello, In the all courses page the filters not working,when i chose price or categorize and click the filter button;there is nothing.I cleared the browser cache but the result not changed.Could you help about that? Regards.
    #65396
    MrVibe
    Keymaster
    Please share site link in a private reply to check and suggest a fix for this.
    #65476
    cypruslee
    Participant
    Hello , The site now in coming soon mode so you have to check in wordpress dashboard The admin panel details below, onlineedupark.com/wp-admin username : admin21 password : admin21wplms   Regards.
    #65647
    MrVibe
    Keymaster
    Yes, i can see the issue on your site. This is really weird. The issue seems to be connected to permalinks, .htaccess and mod rewrite /security. Please consult your webhost for further help and let us know their response.
    #66124
    cypruslee
    Participant
    Hello again, I talked with my hosting company,they cleared the cache but the result didnt change, could you help about that,can you install the demo 2 to my wplms template.Is it possible ? Regards.  
    #66176
    sandy
    Member
    Hi, We tried opening your admin dashboard but are unable to do so. Can you please check. Refer screenshot : http://prntscr.com/c8wr5k
    #66191
    cypruslee
    Participant
    Hi, I was changed my pass. so you can enter now with same id & password. If it possible you can reset and setup demo 2 again,I have backup of last version so no problem. Regards.
    #66295
    H.K. Latiyan
    Participant
    Ok I have reset your wordpress but it seems like your installation password was different then the admin password that's why I am not able to login again after reset. So can you please share the password with us to install the demo 2 for you.
    #66310
    cypruslee
    Participant
    Ok I changed again the password and id you can enter with same information now. Regards.
    #66352
    H.K. Latiyan
    Participant
    Ok I have installed the demo 2 in your website, please check and confirm.
    #66365
    cypruslee
    Participant
    Filters are same not working yet,could you check the filters?
    #66410
    H.K. Latiyan
    Participant
    Now again your site throwing the to many redirects error on your homepage and also in wp-admin. It was working fine when I installed the demo2 on your website but not now. This seems to be the permalinks, .htaccess and mod rewrite /security issue, so please try contacting your webhost about this issue (homepage throwing too many redirect error).  
    #66592
    cypruslee
    Participant
    Hi, I talked with hosting company again and again ,they setup again my account reset all settings,after I installed again the template but the result not changed,is there any other solution for me?I trust your support and cabability.Regards.
    #66621
    cypruslee
    Participant
    Solved issue ; the problem is that  cpanel/mod security on-off settings.Now filters are working.Thanks for your support.Regards.
    #66716
    H.K. Latiyan
    Participant
    Thanks for confirming, that the issue is resolved. So closing the topic.
Viewing 15 posts - 1 through 15 (of 15 total)
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