How to unsubscribe user from course forum when removed from course

Home Forums Legacy Support Support queries How-to & Troubleshooting How to unsubscribe user from course forum when removed from course

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #69282
    punkandchoop
    Participant
    Hi, I understand that students are auto subscribed to forums linked to courses (https://wplms.io/support/forums/topic/how-to-add-force-subscribe-students-into-a-forum/). My question is how do you unsubscribe them when they are removed from the course? Notifications of new forum topics are still being emailed to removed students. Is the solution to manually change their forum role in their user profile to "customer" or "no role for this site" after they are removed from the course?  Will this ensure they are unsubscribed from the course forum and eliminate the email notifications? Thank you.
    #69398
    H.K. Latiyan
    Participant
    This is an issue, thanks for reporting this to us. We will be fixing this in the next update of wplms. Track : https://trello.com/c/PAjfUwhM
    #69462
    punkandchoop
    Participant
    Will there also be a place for users to opt-out of forum notifications within their profiles? As of now, they receive notifications of all forum activity (including all replies). If they are not interested in a topic or in receiving replies (only new topic notifications), will they be able to control these forum settings? Currently under their profiles in User --> Settings --> Email, they can control all BuddyPress email notifications.  However, a student wouldn't know the difference between BuddyPress and bbPress course activity (they would just see all email notifications as course activity).  It would be confusing for a student to see where to control email settings, yet not be able to control forum notifications. This feels necessary for them to be able to control. Will this be available as part of that next update? Thank you.
    #69600
    H.K. Latiyan
    Participant
    When the student is enrolled in the course then she is also subscribed to the course forum. To unsubscribe from forum the student has to click on unsubscribe button, refer: http://prntscr.com/cfjrao If they unsubscribe the forum, then they won't receive any email notifications.
Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘How to unsubscribe user from course forum when removed from course’ is closed to new replies.