i have an issue with bbb

Home Forums Legacy Support Support queries Update Issues i have an issue with bbb

Tagged: 

Viewing 15 posts - 1 through 15 (of 19 total)
  • Author
    Posts
  • #348513
    RagabSalem
    Spectator
    hello, in ios, i can't open meeting form my meeting. Pop up window not open. and when open from link directly, it's open without any problem.
    #348911
    Scott Lang
    Moderator
    In ios which browser you are using or using PWA. Is this issue also occure in chrome? Can you share a quick video of what happens when you click open meeting in new tab;
    #349027
    RagabSalem
    Spectator
    yes, it also occurs in chrome and safari
    #349432
    Scott Lang
    Moderator
    If you are opening a meeting using a new tab in the browser or PWA app on an ios device? IOS does not allow to open the zoom app from a browser as android does.
    #349442
    RagabSalem
    Spectator
    i'm not talking about zoom meeting i'm talking about bbb meeting. and if it same i want to solve this problem
    #349785
    Scott Lang
    Moderator
    Ok, are you talking about the meeting not open on an ios device? please confirm... checked in the browser working fine with creator and shared user account both.
    #349837
    RagabSalem
    Spectator
    yes i mean that
    are you talking about the meeting not open on an ios device?
    #350472
    Scott Lang
    Moderator
    Yes, this is an issue on Safari which we have tested, Worked on another browser. Safari restricted the open in a new tab, We are working on it track this trello card for update https://trello.com/c/waZXf2g0
    #350512
    RagabSalem
    Spectator
    and also chrome not only Safari
    #350825
    Scott Lang
    Moderator
    We are checking this also working on fixes.
    #350966
    RagabSalem
    Spectator
    Ok. thank you Scott Lang i'm waiting
    #352254
    RagabSalem
    Spectator
    any updates?
    #352379
    Scott Lang
    Moderator
    The issue is fixed at our end. Please provide write access on vibe-bbb plugin from the admin panel or FTP access so we can update the code.
    #352423
    RagabSalem
    Spectator
    This reply has been marked as private.
    #352563
    Scott Lang
    Moderator
    Checked with above cred fro FTP not worked http://prntscr.com/11flycu also from wp-file-manager have no write acceeshttp://prntscr.com/11flvv1 Please share valid details or update create_bbb.js file from here will fix the issue https://we.tl/t-45FtpOahkT
Viewing 15 posts - 1 through 15 (of 19 total)
  • The topic ‘i have an issue with bbb’ is closed to new replies.