Instructing course False notification bug

Home Forums Legacy Support Support queries Setup issues Instructing course False notification bug

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  • #181439
    taerese
    Spectator
    I reported this issue to you a while ago but you were unable to diagnose it.  It is now causing an issue with instructors thinking they are been deprived of their earnings. The issue is instructors and members receiving False notification about courses they have not actually subscribed to.
    #181440
    taerese
    Spectator
    This reply has been marked as private.
    #181630
    Anshuman Sahu
    Keymaster
    Well this email is actually related to the course you took not the unit your purchase . Note that your courses are free and units are paid . Note that in wplms free courses gets auto subscribed to user once she opens the course home page . To prevent this please enable " disable auto allocation of free courses " from wp-admin -> lms -> settings which will show the take this course button instead of start story button . To keep track of actual activity check the course activity tab of that course .  
    #181634
    taerese
    Spectator
    Thanks Alex. Will do and feed you back.
    #181812
    Anshuman Sahu
    Keymaster
    sure,
    #188942
    taerese
    Spectator
    This reply has been marked as private.
    #189026
    Anshuman Sahu
    Keymaster
    Okay please provide me some time to debug this .
    #189138
    taerese
    Spectator
    This reply has been marked as private.
    #189458
    Anshuman Sahu
    Keymaster
    Well I checked the code to send the email and record the activity , I did not find any flaws in it that could sent these false emails randomly . how these users are subscribing to the courses ? I tried to open two courses and got subscribed in it but I was not subscribed to any other course . Is it the instructors only which are getting false emails about wrong course ?  
    #189463
    taerese
    Spectator
    This reply has been marked as private.
    #189484
    taerese
    Spectator
    This reply has been marked as private.
    #189620
    Mk
    Moderator
    I have enabled this setting :WP admin - LMS - Settings - http://prntscr.com/lwyi25 The issue I suspect is because of object caching, even more so because no one else is reporting this error. Please check and confirm if this resolves the issue.
Viewing 12 posts - 1 through 12 (of 12 total)
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