instructor doesn’t see the BBB meeting button until admins logins to the meetin

Home Forums Legacy Support Support queries Setup issues instructor doesn’t see the BBB meeting button until admins logins to the meetin

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Viewing 15 posts - 1 through 15 (of 21 total)
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  • #324674
    wangeesa777
    Participant
    Instructor or students don't see the BBB meeting button until admins logins to the same meeting. Before the admin login, instructor or students see msg of "Moderator hasn't login to the meeting" How can i fix this issue. And also, Instructor can't create a meeting. At the moment only Admin can create bbb meeting.
    #324896
    wangeesa777
    Participant
    Any update on this pls
    #324979
    wangeesa777
    Participant
    Hi, Appreciate your quick response. this is a blocker at this moment for us.
    #324995
    wangeesa777
    Participant
    I found the issue, why it asks moderator to join the session to start the meeting. it because when i create a new meeting through BBB it set as checked the "Wait for moderator to start meeting:" Even though you removed and edit the meeting by un-checking from "Wait for moderator to start meeting" it is not saving. Which means "Wait for moderator to start meeting:" saved as checked always. This is working fine before and this has happened after upgrade the BBB plugin. This a huge blocker for me at this time. Can you pls provide me a workaround until you fix this issue.
    #324999
    wangeesa777
    Participant
    This reply has been marked as private.
    #325081
    Scott Lang
    Moderator
    In 4.x we have added bbb meeting create from this panel :https://prnt.sc/vktbcf Here is the video to create and content with unit https://www.youtube.com/watch?v=kmIa8kfTxjA If you still get the issue please share your admin credential in private reply.
    #325093
    wangeesa777
    Participant
    This reply has been marked as private.
    #325270
    wangeesa777
    Participant
    Hi, Any update on this pls
    #325277
    Scott Lang
    Moderator
    Your site is not yet migrated to 4.x, To use bbb you have to use this plugin wplms-bbb https://wordpress.org/plugins/bbb-wplms/ We recommend using 4.x migration to your site which is gets an update for issues. Currently, in 4.x we are using vibe-bbb to create meeting, refer this tutorial https://www.youtube.com/watch?v=kmIa8kfTxjA&feature=youtu.be Note: Also make sure to take a backup of your plugin then update
    #326119
    wangeesa777
    Participant
    As advised downloaded the latest version of wplms from my downloadable area and upgraded the site. However, then i found an issue that i can't update the courses anymore.(eg. course setting, curriculum etc) Then had to restore the back up to get it works agin. What was be the issue here.
    #326120
    wangeesa777
    Participant
    This reply has been marked as private.
    #326248
    Scott Lang
    Moderator
    ok is this the issue with saving course in 3.x then please create a new topic here https://wplms.io/support/forums/forum/4-0-bugs-issues/migration-from-3-9-to-4-0/.Can be an issue with the migration problem. Also, make sure to share the related details like video and credentials in a private reply. I would recommend you to migrate to 4.x.There is multiple new features and enhance performance available,How to migrate to 4.x refer this https://wplms.io/support/knowledge-base/upgrading-wplms-to-4-0/ All articles:https://wplms.io/support/article-categories/4-0/
    #326953
    wangeesa777
    Participant
    This reply has been marked as private.
    #326954
    wangeesa777
    Participant
    This reply has been marked as private.
    #327025
    Scott Lang
    Moderator
    If you migrate to 4.0 then you have to use bbb setting like this Check this recorded video http://somup.com/cYXulr2eun The above video which you have been share is only works with 3.9 and updates are not releasing for this so it can have some bug. I'll recommend migrating to 4.x which has multiple features and new features are also in progress. Note: Migration does not mean just update the theme and plugin. To migrate to 4.x refer this article https://wplms.io/support/forums/forum/4-0-bugs-issues/migration-from-3-9-to-4-0/ For migration issue you can create topic here too https://wplms.io/support/forums/forum/4-0-bugs-issues/migration-from-3-9-to-4-0/
Viewing 15 posts - 1 through 15 (of 21 total)
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