Instructor filter not work

[vgsvgs]

When I select any instructor filter, the result is null (nothing). https://prnt.sc/qo6fqp https://www.onelifealive.org/

[Veronica]

Please make sure your theme and plugins are updated in the 3.9.8. Kindly share your admin credentials with the URL in private reply. once I get some response from you I will start troubleshooting.

[vgsvgs]

Yes, everything is updated

[logan]

Hello, I tried with your older credentials and it did not work: https://share.getcloudapp.com/GGuA5gW7 share the correct ones. once I receive any feedback from you I will start troubleshooting till than follow these steps if it may work:

I would suggest you to follow the following and check if it works??

• Please deactivate all installed 3rd party plugins.
• Delete browsers cache especially cache plugin.
• Re-save permalinks.

  deactivate everything other than wplms defaults then check if it works.

[vgsvgs]

This reply has been marked as private.

[Anshuman Sahu]

Seems like something was wrong with co-authors plugin in your site. So i deactivate it and that worked and instructor filter began to work .

[Author]

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