Make Select Order Status the default filter in shop instead of Completed

Home Forums Legacy Support Support queries Other issues Make Select Order Status the default filter in shop instead of Completed

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #358531
    Hello WPLMS see video with issue: https://vimeo.com/553412272/d407ba71d6 Show All Orders on Shop page load instead of only completed. In a students mind, once they have paid their tuition the order is completed. While we have set up our shop to have orders processed by admin first. Once the student makes the payment and visit the shop and see 'No orders' they instantly start bugging support as to where they're money has disappeared to :) Instead of showing a single filter in our case 'Completed' Orders Once a student pays their tuition and then visit the shop to see that the payment was made They see the ALL ORDER at the top left But then the result shows 'NO ORDER' The student is not aware that they should search the filter bar on the right for their order. In fact when they see 'Completed' they think their order is completed because they have made the payment. It is also hard for the student to know which filter their order falls under eg On hold, processing, pending payment, completed etc It is best to create a filter option named ALL and load that on default Oh great it seems that Select Order Status shows all orders It would be great if 'Select Order Status' is loaded by default. The table is very well designed with an order status column that shows which filter menu the order falls under So loading Select Order Status on default or renaming it to All Orders Would be GREAT!
    #358583
    Scott Lang
    Moderator
    Currently, it is set as default to completed status. Checked for a custom solution as it is not supported for this. The order page always shows the completed order first thus students can filter by search/order status. You can customize styling but default to all(order status) filter set is not available using custom code.
    #358613
    That's a pity. Thanks for your response. You can close this topic
    #358647
    Veronica
    Moderator
    thanks for your confirmation
Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘Make Select Order Status the default filter in shop instead of Completed’ is closed to new replies.