Menu not expanding on mobile devices

Home Forums Legacy Support Support queries How-to & Troubleshooting Menu not expanding on mobile devices

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #26616
    RobDavies
    Spectator
    We've noticed that our menu on http://nilc.co.uk/ Has stopped expanding out the hamburger on mobile devices. I was wondering if you had any advice or recommendations for troubleshooting this
    #26759
    H.K. Latiyan
    Participant
    There is a js error on your site. It seems like you have updated the plugins but not updated the theme. Please make sure all your plugins and theme all are updated to latest versions.  
    #26819
    RobDavies
    Spectator
    Thank - I think I've tracked this down and just need to confirm something Going through the theme we've put in the theme forest username used to purchase WPLMs and generated an API key for it via Themeforest support but I know realise that we're not getting auto updates How do we correct this or perform a manual theme update    
    #27069
    Anshuman Sahu
    Keymaster
    Well putting the themeforest username and key would be enough to get auto updates . However if this is not working then please check your api key and user name . refer : https://wplms.io/support/knowledge-base/how-to-find-buyer-api-key-in-themeforest/ Also check the udpates form wp-admin -> updates . Click on that check again button many times to get the updates if you are not getting any . If still it does not works then you can manually update the theme. refer : https://wplms.io/support/knowledge-base/manually-updating-wplms/
    #27456
    RobDavies
    Spectator
    Hi Alex Thanks for the help. We've double checked the Theme Forest username and API and as far as we can see they are correct. So instead we've updated manually. This has solved just about all of our problems except that we cannot now see the mobile menu on either a mobile device or small window. I've checked menu assignment and we do have a menu assigned to the mobile position. I feel like I'm being a stupid here but it feels like I'm missing something. Do you have any suggestions?
    #27611
    Anshuman Sahu
    Keymaster
    Fix coming up for this in the theme and plugins update today . Please update the theme and plugins alltogether and resave the permalinks and then check the site after clearing the cache .
    #27612
    Anshuman Sahu
    Keymaster
    If you are using modern theme then please update it too . Latest modern theme is provided  in wplms package .
    #31754
    RobDavies
    Spectator
    Thanks - the updated worked a treat
Viewing 8 posts - 1 through 8 (of 8 total)
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