We've noticed that our menu on http://nilc.co.uk/
Has stopped expanding out the hamburger on mobile devices. I was wondering if you had any advice or recommendations for troubleshooting this
There is a js error on your site.
It seems like you have updated the plugins but not updated the theme.
Please make sure all your plugins and theme all are updated to latest versions.
Thank - I think I've tracked this down and just need to confirm something
Going through the theme we've put in the theme forest username used to purchase WPLMs and generated an API key for it via Themeforest support but I know realise that we're not getting auto updates
How do we correct this or perform a manual theme update
Well putting the themeforest username and key would be enough to get auto updates .
However if this is not working then please check your api key and user name .
refer :
https://wplms.io/support/knowledge-base/how-to-find-buyer-api-key-in-themeforest/
Also check the udpates form wp-admin -> updates .
Click on that check again button many times to get the updates if you are not getting any .
If still it does not works then you can manually update the theme.
refer :
https://wplms.io/support/knowledge-base/manually-updating-wplms/
Hi Alex
Thanks for the help. We've double checked the Theme Forest username and API and as far as we can see they are correct. So instead we've updated manually. This has solved just about all of our problems except that we cannot now see the mobile menu on either a mobile device or small window. I've checked menu assignment and we do have a menu assigned to the mobile position. I feel like I'm being a stupid here but it feels like I'm missing something. Do you have any suggestions?
Fix coming up for this in the theme and plugins update today .
Please update the theme and plugins alltogether and resave the permalinks and then check the site after clearing the cache .
If you are using modern theme then please update it too .
Latest modern theme is provided in wplms package .
Thanks - the updated worked a treat